Deputy Director, Workforce Operations & Partnerships

Equus Workforce Solutions; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Equus Workforce Solutions in Dallas is seeking a Deputy Director of Workforce Operations and Partnerships to plan, organize, and direct day-to-day operations of the workforce system and ensure performance targets are met.

You will supervise staff, manage budgets, and develop collaboration with stakeholders to deliver exceptional customer service while aligning with state rules and organizational goals.

Qualifications

• Eight (8) years of related work experience required.
• Three (3) years of supervisory experience strongly preferred.
• Valid driver’s license and proof of insurance with good driving record.

Responsibilities

• Oversees all workforce operations and activities; coordinates the activities of the career centers for maximum efficiency in the delivery of services to customers.
• Develops and maintains professional relationships with all stakeholders for the benefit of the workforce system customers.
• Leads the outreach teams; develops, monitors, and maintains meaningful partnerships for the benefit of our customers, the workforce system and collaborates with all system stakeholders.
• Interprets state and Board rules, regulations and policies and develops, as appropriate, operational procedures and strategies for implementation throughout the workforce system.
• Mentors, motivates staff to achieve workforce system goals and serve customers with the most appropriate level of service while emphasizing quality customer service.
• Contributes to ensuring the safety of customers and staff and maintains customer confidentiality and integrity of operations.

Skills

Workforce development

Economic development

Project management

Leadership

Budgeting

Staff supervision

Education

Bachelor’s degree

Graduate degree preferred

Job description

Equus Workforce Solutions in Dallas is seeking a Deputy Director of Workforce Operations and Partnerships to plan, organize, and direct day-to-day operations of the workforce system and ensure performance targets are met.

You will supervise staff, manage budgets, and develop collaboration with stakeholders to deliver exceptional customer service while aligning with state rules and organizational goals.