Impactful Program Manager - Workforce Development

Equus Workforce Solutions; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Equus Workforce Solutions in Dallas is seeking a driven program operations professional to oversee workforce program activities and participant services. You will build employer relationships, coordinate job placements, and supervise a local office team to deliver timely, quality outcomes.

You will assess participant capabilities, manage cases, and ensure compliance with federal/state requirements while maintaining accurate documentation and performance metrics.

Qualifications

• Bachelor’s Degree or 2+ years of related work experience.
• Excellent verbal and written communication and interpersonal skills.
• Strong presentation skills with ability to speak publicly or in outside sales contexts.
• Familiarity with local communities and needs.
• Knowledge of labor market trends.
• Bi-lingual (English/Spanish) preferred; able to work in teams and independently.

Responsibilities

• Develops and maintains knowledge of the local labor market and apprises local business needs and job placement opportunities.
• Develops plans with employers to identify job openings, training initiatives and work activities.
• Facilitates job placements with TDS staff and assists with recruiting, interviewing and hiring.
• Enters employer information into databases and monitors employer activities.
• Assists with job fairs and employer hiring events.
• Oversees programmatic activities and operations to meet contractual obligations and compliance.
• Reviews and optimizes processes; defines operational goals and prioritizes assignments.
• Supervises local office team and manages a caseload of participants, providing counseling and mentoring.
• Assesses participant competencies, work history, education, skills and abilities; supports remediation and progression throughout the program.
• Prepares and maintains accurate participant records reflecting the full history of services provided.
• Maintains knowledge of applicable laws, regulations, and policies related to welfare and workforce programs.
• Conducts file reviews and monitoring to maximize performance and productivity.

Skills

Verbal & written communication

Customer service

Presentation skills

Teamwork

Bilingual English/Spanish

Education

Bachelor’s Degree

2+ years work experience in business to business sales/marketing/customer service/staffing or recruiting

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Equus Workforce Solutions in Dallas is seeking a driven program operations professional to oversee workforce program activities and participant services. You will build employer relationships, coordinate job placements, and supervise a local office team to deliver timely, quality outcomes.

You will assess participant capabilities, manage cases, and ensure compliance with federal/state requirements while maintaining accurate documentation and performance metrics.