Program Manager- Webstore Programs

LeaderPromos Marketing Agency; Columbus (OH); On-site; USD 85,000 - 120,000; Full time

Job summary

LeaderPromos Marketing Agency in Columbus, OH seeks a Program Manager to oversee client online stores, coordinate across sales, customers, and suppliers, and drive online initiatives. You’ll research products, assist with quoting, artwork, and presentations.

Join a woman-owned, award-winning agency with a culture built on teamwork, accountability, and delivering results. You will manage promotions, analyze performance metrics, and help improve ecommerce experiences for diverse clients.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years marketing or ecommerce experience.
• Experience managing clients and vendors.
• Proven leadership of large ecommerce projects.
• Experience with B2B and B2C ecommerce.
• Strong knowledge of ecommerce tech and web analytics.
• Ability to translate data into improvements.

Responsibilities

• Serve as liaison and PM for online store initiatives across teams.
• Coordinate with suppliers and customers to ensure on-time delivery.
• Oversee website UX, navigation, content, and promotions.
• Maintain inventory levels and analyze inventory turns.
• Prepare weekly/monthly/quarterly performance reports.
• Manage promotions and on-site sales as needed.
• Utilize suppliers to merchandise programs and core items.
• Adhere to client marketing calendars and delivery timelines.
• Ensure accurate order entry, inventory, and budgets.

Skills

Marketing leadership

eCommerce experience

Data-driven

Project management

Stakeholder management

Education

Bachelor's degree

Tools

Google Analytics

eCommerce platforms

Job description

LeaderPromos is an award-winning promotional marketing agency. Our strategic approach and partnership mentality delivers custom products that promote top-of-mind brand awareness. We immerse ourselves in the customer’s brand and align with our client’s marketing strategies to create tailored solutions above and beyond expectations.

At LeaderPromos our Program Manager (PM) tackles all aspects of managing and running the Client company online store(s). Including playing a central role and actively communicating and coordinating across LeaderPromos assigned sales rep, customers, other internal departments, and outside suppliers to make sure we’re delivering the solutions our customer can count on. You’ll bring big ideas and solutions, dive into product research, and occasionally lend a hand in quoting, artwork, and presentations.

Be a LEADER every day

At LeaderPromos Marketing Agency we love coming to work every day, and we are proud of how we do it—the culture we have built with each other. We are an inclusive, certified woman-owned business, focused on the individual growth and success of all team members. If you share a belief in these core values, then you should be a Leader too.

Core Responsibilities:

• Serves as a liaison and primary point of contact for cross functional partners/brands acting as a Program Manager to evaluate, prioritize, develop, manage, implement, and test all online website initiatives.
• Serve as one of the points of contact for our suppliers and the customer to ensure products are shipped on schedule and help keep our customers delighted and happy.
• Oversees the user experience of assigned Program websites including site navigation, content development, online sales funnels, and online promotional campaigns.
• Partner with the designated team to maintain inventory levels, perform inventory analysis, and place inventory orders to ensure proper inventory turns.
• Collaborate with cross-functional roles to prepare weekly, monthly, and quarterly reporting, including sales, inventory, Google Analytics, and Quarterly Business Reviews.
• Manage all promotions and sales incentives, the execution of on-site sales (if necessary), and keep growing revenue in the accounts that they manage.
• Utilize the Platinum and Preferred Suppliers in merchandising process; create and update a Core items collection in which to merchandise Programs.
• Adhere to the yearly Marketing Calendar for their clients.
• Be accountable for merchandising, accurate order entry, inventory management, timeline management, expense management, and on-time delivery.
• Complete Co-Op forms for all product SKUs used in Programs.

Qualifications:

• Bachelor’s degree; Preferred 5+ years marketing experience and/or training; or equivalent combination of education and experience
• Experience with management of clients, as well as vendors
• Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives.
• Proven leadership of large eCommerce projects
• Experience with B2B and B2C eCommerce
• Extensive knowledge of eCommerce technology and web analytics
• Understands customer needs and expectations.
• Ability to process performance metrics to assess effectiveness and make data-driven improvements.
• Well organized to maintain priorities of multiple tasks
• Perform tasks independently and efficiently.
• Understand accurate order entry, inventory management, timeline management, expense management, and on-time delivery.

Just like it is important to our clients to distinguish themselves from the competition, we take the same approach at LeaderPromos. Our agency possesses the latest technology and resources to activate brands. Our global reach provides clients worldwide-branded products regardless of their location. With extensive in-house exclusive services, we become your single-source solution to deliver success. LeaderPromos’ passion for creativity and dedication to our clients has ranked us among the top 1% of 26,000+ distributors nationwide. For more than 25 years, Leaderpromos has offered branding solutions backed with innovative ideas, the best technology and a passion for delivering results.

LeaderPromos is an equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, sexual orientation, gender expression, national origin, age, disability, veteran status or genetics. We provide an inclusive, open and diverse work environment.