Program Manager, Social Services & Operations Lead

Talent Chaser; Gloucester Township (NJ); In loco; USD 85.000 - 105.000; Tempo pieno

Descrizione del lavoro

Volunteers of America Delaware Valley is seeking a Program Manager to lead day-to-day operations at the Blackwood, NJ facility. You will supervise Care Managers, oversee staff recruitment, training, and scheduling, and ensure safety, security, and compliance.

Reporting to the Program Director, you will manage payroll-related tasks, bed arrangements, meals, medication monitoring, and life-safety protocols, while maintaining confidentiality and coordinating with external agencies as needed.

Competenze

• High school diploma or equivalent required.
• Minimum 2 years of human services experience.
• Minimum 2 years of previous supervisory experience.
• Effective written and verbal communication skills.
• Strong organizational and leadership abilities.
• Basic computer experience; valid driver’s license.
• Ability to handle Protected Health Information and comply with HIPAA Privacy and Security Rules.
• Bilingual abilities are a plus.

Mansioni

• Supervise Care Managers and other assigned staff.
• Participate in recruitment, interviewing, hiring, training, evaluation, and scheduling.
• Conduct regular supervisory sessions and complete performance evaluations.
• Assist the Program Director with on-site training and staff development.
• Assess staff training needs, schedule required training, and monitor attendance.
• Arrange call-out and emergency coverage when needed.
• Participate in on-call responsibilities and respond to program staff calls and pages.
• Provide emergency coverage when necessary.
• Ensure fire safety compliance.
• Oversee facility security and client sign-in/sign-out procedures.
• Schedule and conduct regular facility inspections.
• Ensure facility cleanliness.
• Conduct facility contraband searches under the Director’s supervision.
• Document facility maintenance and life-safety equipment needs in accordance with Central Maintenance policy.
• Prepare and submit bi-weekly payroll information, timesheets, and personnel actions for assigned staff.
• Oversee bed arrangements for new residents and residents requesting transfers to another living area.
• Ensure adequate meals are available for clients.
• Oversee medication monitoring and documentation in the Medication Log.
• Ensure daily shift-change procedures are completed.
• Facilitate and/or co-facilitate House Meetings.
• Collaborate with outside agencies, with Director approval, to support facility needs.
• Provide ongoing support to the Program Director.
• Maintain client and staff confidentiality in accordance with agency policies and procedures.
• Complete other duties as assigned.

Formazione

High school diploma or equivalent

Strumenti

Basic computer experience

Descrizione del lavoro

Volunteers of America Delaware Valley is seeking a Program Manager to lead day-to-day operations at the Blackwood, NJ facility. You will supervise Care Managers, oversee staff recruitment, training, and scheduling, and ensure safety, security, and compliance.

Reporting to the Program Director, you will manage payroll-related tasks, bed arrangements, meals, medication monitoring, and life-safety protocols, while maintaining confidentiality and coordinating with external agencies as needed.