Impactful Youth Services Program Manager | Remote Options

Rising Ground; New York (NY); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Remote / flexible work options

Job summary

Rising Ground in New York City seeks a Program Manager to oversee a youth services program, ensuring quality care and compliance with DYCD, OCFS, and FDNY rules. The manager will supervise the Group Leader and Youth Counselors, coordinate with social workers, and drive outcomes across the team.

The role covers staffing, reporting, and regulatory duties in a 24/7 program. Evening/weekend hours may be required and a disability accommodation is available on request.

Qualifications

• Experience in staff training and development.
• Three (3+) years in a managerial position.
• Bachelor's degree in social work or related field preferred.

Responsibilities

• Monitor and maintain the fiscal condition of the program.
• Conduct performance evaluations, disciplinary actions, resignations, and terminations.
• Develop program content to address resident needs related to ADL, Time Management, Critical Thinking, and TIL rules and regulations.
• Be accessible to the agency-provided cell phone and email.
• The Program Manager is at the helm for replying to emails texts and answering phone calls at all times.
• Corroborate with the case management team to submit timely weekly and monthly reports.
• Ensure all regulatory agencies (i.e., Health, OCFS, DYCD, Coalition for the Homeless) standards comply.
• Understand all aspects of contract requirements and communicate this understanding to staff.
• Ensure the facility complies with Rising Ground, DYCD, OCFS, and FDNY requirements.
• Submit Incident reports in PTS within 72 hours and notify the Program Director and DYCD TIL assigned.

Skills

Staff training

Team leadership

Management

Education

Bachelor's degree in social work or related field

Job description

Rising Ground in New York City seeks a Program Manager to oversee a youth services program, ensuring quality care and compliance with DYCD, OCFS, and FDNY rules. The manager will supervise the Group Leader and Youth Counselors, coordinate with social workers, and drive outcomes across the team.

The role covers staffing, reporting, and regulatory duties in a 24/7 program. Evening/weekend hours may be required and a disability accommodation is available on request.