TIL-Program Manager

Rising Ground; New York (NY); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Remote / flexible work options

Job summary

Rising Ground in New York City seeks a Program Manager to oversee a youth services program, ensuring quality care and compliance with DYCD, OCFS, and FDNY rules. The manager will supervise the Group Leader and Youth Counselors, coordinate with social workers, and drive outcomes across the team.

The role covers staffing, reporting, and regulatory duties in a 24/7 program. Evening/weekend hours may be required and a disability accommodation is available on request.

Qualifications

• Experience in staff training and development.
• Three (3+) years in a managerial position.
• Bachelor's degree in social work or related field preferred.

Responsibilities

• Monitor and maintain the fiscal condition of the program.
• Conduct performance evaluations, disciplinary actions, resignations, and terminations.
• Develop program content to address resident needs related to ADL, Time Management, Critical Thinking, and TIL rules and regulations.
• Be accessible to the agency-provided cell phone and email.
• The Program Manager is at the helm for replying to emails texts and answering phone calls at all times.
• Corroborate with the case management team to submit timely weekly and monthly reports.
• Ensure all regulatory agencies (i.e., Health, OCFS, DYCD, Coalition for the Homeless) standards comply.
• Understand all aspects of contract requirements and communicate this understanding to staff.
• Ensure the facility complies with Rising Ground, DYCD, OCFS, and FDNY requirements.
• Submit Incident reports in PTS within 72 hours and notify the Program Director and DYCD TIL assigned.

Skills

Staff training

Team leadership

Management

Education

Bachelor's degree in social work or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Queens, NY, US

Salary: $68,250.00 Annually

Overview

Under the supervision of the Program Director, the Program Manager ensures quality care and oversees the program's functions under Rising Ground's policies and procedures, The Department of Youth and

Community Services (DYCD), and the Office of Children and Family Services (OCFS) regulatory and accreditation requirements. The program manager is accountable for overseeing and implementing care and

resources to meet the physical, emotional, educational, and social needs of the residents and staff within the program.

The Program Manager supervises the Group Leader and the Youth Counselors. Assisting the Directors of the Social Services, Social Workers, and Case Managers in developing, implementing, tracking, reporting, and

evaluating measurable outcomes.

Key Responsibilities

• Monitor and maintain the fiscal condition of the program.
• Conduct performance evaluations, disciplinary actions, resignations, and terminations.
• Develop program content to address resident needs related to ADL, Time Management, Critical Thinking, and TIL rules and regulations.
• Be accessible to the agency-provided cell phone and email.
• The Program Manager is at the helm for replying to emails texts and answering phone calls at all times.
• Corroborate with the case management team to submit timely weekly and monthly reports.
• Ensure all regulatory agencies (i.e., Health, OCFS, DYCD, Coalition for the Homeless) standards comply (related to food and emergency supplies, linen, personal belongings, client mail, laundry, personal careitems, etc.).
• Understand all aspects of contract requirements and communicate this understanding to staff.
• Ensure the facility complies with Rising Ground, DYCD, OCFS, and FDNY requirements.
• Submit Incident reports in PTS within 72 hours and notify the Program Director and DYCD TIL assigned.

Required Qualifications

• Bachelor's degree in social work or related field preferred.
• Three (3+) years of experience with the homeless population or special needs population (Foster care, mental illness, substance abuse, HIV, etc.…).
• Three (3+) years must be in a managerial position.
• Experience in staff training and development

Supervisory Responsibilities

• Yes

Position Type/Expected Hours of Work:

This position is in a 24/7 program. Additionally, evening and weekend hours may be required.

Benefits & Compensation

• Competitive salary structure
• Health, dental, and vision insurance
• 401(k) with company match
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
• Remote / flexible work options

Additional Requirements

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NYC)
• Ability to travel to other Rising Ground Sites (if required)