Program Manager, Services: Housing Stability & Impact

Abode; San Francisco, Northern (CA, KY); Hybrid; USD 75,000 - 92,000; Full time

Benefits offered by this job

Health, vision, and dental benefits

PTO and holidays

Professional development trainings

All staff events

Job summary

Abode Services seeks a Program Manager, Services in San Francisco County to lead a multidisciplinary team serving adults and families who are homeless or formerly homeless. You will oversee services delivery, support staff, and coordinate with case management partners to advance housing stability and wraparound supports.

The role emphasizes supervision, training, data reporting to funders, and ensuring programs meet grant goals.

Qualifications

• Bachelor's degree in psychology, Human Services, Social Work, Sociology, or related field or equivalent experience.
• 3 years of professional experience in the human services, social work, or related field and demonstrated experience working collaboratively with low-income families.
• 2 years of direct experience in the provision and supervision of services to individuals who are homeless and/or have extremely low incomes.
• Use of personal vehicle and proof of a valid and current California Driver’s License and current insurance along with a clean DMV record required.

Responsibilities

• Provide direct supervision to all Program staff and interns.
• Provide regular and appropriate feedback including training, opportunities for professional growth, verbal, and written improvement plans when needed, and regular evaluations.
• Ensure that all program staff under your leadership are meeting the goals as set forth in their program’s respective grants.
• Coordinate training, schedules, caseloads, vacations, and assignments as part of program administration.
• Provide support to staff when dealing with client crises, problem solving with managers on challenging participant situations, and develop on-going housing stability interventions with staff.
• Build collaborative relationships with property management and on-site resident services staff if applicable. Advocate for participants housed at various sites as needed.
• Supervise staff and provide feedback, coaching, training, and disciplinary action as needed.
• Work with staff to ensure timely and accurate data entry is occurring.
• Work with Data Specialists on reporting to funders and stakeholders on program activities.
• Monitor Programs contracts to ensure maximization of funding and program deliverables are met and support with program audits.
• Assist in developing policy and procedures and other aspects of programs.
• Facilitate case conferencing and administrative meetings.
• Assist in developing materials, assessment tools, job descriptions, and other program processes/documents/tools.
• Other duties as assigned.

Education

Bachelor's degree in psychology, Human Services, Social Work, Sociology, or related field or equivalent experience

Job description

Abode Services seeks a Program Manager, Services in San Francisco County to lead a multidisciplinary team serving adults and families who are homeless or formerly homeless. You will oversee services delivery, support staff, and coordinate with case management partners to advance housing stability and wraparound supports.

The role emphasizes supervision, training, data reporting to funders, and ensuring programs meet grant goals.