Program Coordinator I

Abode; Vallejo (CA); On-site; USD 46,356 - 50,998; Full time

Benefits offered by this job

100% paid health, vision, and dental options

19 PTO days & 12 holidays per year

3% retirement match/contribution

Job summary

Abode, a leading nonprofit in Bay Area, seeks a Program Coordinator I in Vallejo, CA. The role involves supervising service provisions for participants, managing staff, and supporting housing initiatives.

Ideal candidates will have a Bachelor's degree and experience working with diverse populations. Abode offers a supportive work environment, generous benefits including health insurance and PTO.

Qualifications

• 2 years of field experience working with people with co-occurring disorders and/or who are homeless.
• Use of personal vehicle and clean DMV record required.
• Flexible schedule to work evenings and weekends.

Responsibilities

• Supervise staff and provision of housing services.
• Lead case conferencing meetings for participant issues.
• Maintain relationships with property owners.

Skills

Excellent verbal & written communication

Organizational skills

Problem-solving skills

Ability to work independently and collaboratively

Cultural sensitivity

Education

Bachelor’s degree in relevant field

Tools

Microsoft Office

HMIS

Job description

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Program Coordinator I in Solano County.

About the Role

The Program Coordinator I will supervise the provision of services to program participants in the County, through direct staff supervision of staff.

The People and Culture

You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with. Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

Compensation & Benefits

• Salary: $33.65 – $37.02 per hour DOE
• 100% paid health, vision, and dental options
• 19 PTO days & 12 holidays per year
• Voluntary benefits: FSA, EAP, commuter checks, life insurance, legal, and more
• 3% retirement match/contribution
• Professional development trainings and opportunities, leadership academy programs, and all staff events
• Dynamic, mission-driven culture and supportive leadership. We support you in supporting others

How You Make an Impact

• Supervise the provision of housing for programs in the County through direct supervision of staff.
• Improve housing program skills through supervision, coaching, and training of staff. Address performance issues, as necessary.
• Provide support to the team when dealing with complex participant and/or landlord issues, which may include leading case conferencing meetings, connecting staff with other community resources for support, and providing direct services to clients/landlords.
• Provide housing location services for clients and ensure collaboration with appropriate Abode staff to ensure subsidy payments.
• Complete initial and annual HQS inspections accurately and on time.
• Maintain relationships with property owners and manage housing stock, developing new landlord contacts and maintaining current units.
• Communicate closely and frequently with all members of the housing and services team to improve systems, solve problems, share resources, and coordinate work.
• Ensure timely completion of HMIS annual updates and quarterly/yearly income assessments as needed.
• Maintain housing files and support Compliance Specialists to ensure program compliance.
• Attend staff meetings and other agency functions as needed. Oversee audits and monthly program reports as needed.
• Maintain unit/participant information in WMAT. Run rent reports and ensure property owner payments.
• Ensure accuracy of participant rent calculations and upload to WMAT/participant files.
• Work with the manager/finance team to ensure appropriate budget maintenance. Review monthly MER reports.
• Maintain knowledge of HUD regulations and prepare files for monthly audits with the County.
• Other duties as assigned.

How You Meet Qualifications

• Bachelor’s degree in psychology, human services, social work, sociology, or related field and equivalent experience.
• 2 years of field experience working with people with co-occurring disorders and/or who are homeless.
• Use of personal vehicle and proof of a valid California Driver’s License and current auto insurance, along with a clean DMV record, is required.
• Driving and transportation of participants when required.
• Flexible schedule to work evening and weekend hours as needed.

Competencies

• Professional experience in the human services, social work, psychology, or related field and demonstrated experience in rental housing programs for low‑income, special‑needs individuals and families.
• Ability to work within a housing‑first philosophy and harm‑reduction model and lead others to work with these models.
• Basic knowledge and understanding of applicable federal, state, and local laws.
• Excellent verbal & written communication, organizational, and time‑management skills.
• Strong analytical and problem‑solving skills with meticulous attention to detail.
• Ability to work well independently and collaboratively with teams.
• Proficiency in Microsoft Office programs, systems, and platforms.
• Ability to learn and use required mobile devices and business‑related applications.
• Ability to build supportive and respectful working relationships with transition‑age youth that instill hope and promote self‑determination using a strengths‑based approach.
• Practices cultural sensitivity through open dialogue and self‑exploration with diverse groups, while providing direct services.
• Ability to effectively intervene in crisis situations and make sound decisions in difficult situations with participants.
• Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.

Equal Opportunity Employer & Drug Free Workplace

Abode Services is an Equal Opportunity Employer / Drug Free Workplace.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

Abode Services is committed to creating an inclusive work environment and offers equal opportunities for all employees and applicants.

Notice

This description is a guide only and does not constitute a contract, commitment, or promise. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as directed by business necessity at any time with or without notice. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.