Computer Assistant (Functional Automation Coordinator)

Internal Revenue Service

Kansas City (MO)

Remote

USD 51,000 - 82,000

Full time

4 days ago

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Job summary

Internal Revenue Service in the United States is seeking a Computer Assistant (Functional Automation Coordinator) to support automation initiatives and develop reports across divisions. The role requires coordinating automation projects and training users with a day shift, 40 hours per week.

Candidates must have a college degree; foreign credentials may be evaluated for equivalence. The position is telework eligible, with a posted pay range of $51,283–$82,499 per year, and applications close

Qualifications

Requires college or university degree from an accredited institution.
Foreign education may be used and must be evaluated for equivalence.
Provide evidence of credentials when applying per Foreign Education Credentialing instructions.

Responsibilities

Develops reports, charts, and graphs by utilizing and integrating various software programs that require logic.
Consults with functional users to identify processes that lend themselves to automation and computes cost-benefit analyses.
Coordinates the implementation of automated applications and trains users as needed; troubleshoots hardware/software issues.
Resolves common technical problems and serves as a resource to coordinators in other divisions.

Skills

Automation coordination

Data analysis

Communication

Education

Bachelor's degree

Tools

MITS

Job description

Computer Assistant (Functional Automation Coordinator)

Schedule: Tour of Duty: Day Shift, Monday-Friday, 6:00am to 6:00pm, 40 hours per week

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS SC - Accounts Management REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Key Responsibilities

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Develops reports, charts, and graphs by utilizing and integrating various software programs that require logic.

Consults with functional users to identify processes that lend themselves to automation. Develops the cost benefit analysis for all associated hardware and software requests for the function and forwards the automation request to the Modernization and Information Technology Systems (MITS) or the Best Practices Coordinator (or equivalent) for implementation. Coordinates the implementation of automated applications.

Implementation may include: training new users, identifying personnel and procedural issues raised by the automation process, securing supplies and forms necessary for automation, converting paper documents to data files, and testing applications. Responds to user-reported problems and issues on a daily basis. Works with users to identify and troubleshoot the origin of hardware and software problems. Refers problems to the MITS help desk and ensures problems are resolved.

Resolves common technical problems independently and serves as a technical resource to functional coordinators in other divisions. STANDARD POSITION DESCRIPTIONS (SPD): PD94772, PD95003, and PD95002 Visit the IRS SPD Library to access the position descriptions.

Requirements & Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.

You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Which agency is hiring for this position?

This position is with Internal Revenue Service, Department of the Treasury.

What is the salary for this position?

The posted pay range is $51283 – $82499/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-06.

What is the work schedule?

This is a Tour of Duty: Day Shift, Monday-Friday, 6:00am to 6:00pm, 40 hours per week position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.