Program Manager - Remote Engagement Sales (CST/EST)

Davita Inc.; Charlotte (NC); Remote; USD 90,000 - 130,000; Full time

Job summary

Amplity is seeking a passionate Program Manager to drive results and manage multiple sales programs in a remote role. The successful candidate will lead client relationships, oversee program execution, and ensure high-performing sales teams deliver exceptional value. Market access experience is a plus, with a focus on mentorship and compliance.

Benefits

Medical, dental, and vision coverage

401(k) with company contributions

Company-sponsored life insurance

Disability coverage

Mental wellness programs

PTO and paid holidays

Learning and development opportunities

Qualifications

• Minimum 5+ years of pharmaceutical experience, including sales and account management leadership.
• Experience managing remote teams is preferred.
• Market Access experience is strongly preferred.

Responsibilities

• Oversee strategic client relationships and lead remote sales teams.
• Manage multiple contracted programs, ensuring deliverables are met.
• Build strong client partnerships to drive program success.

Skills

Leadership

Communication

Strategic thinking

Mentorship

Compliance focus

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Teams

Zoom

Job description

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Program Manager - Remote Engagement Sales

Central or Eastern Time Zones Preferred

Are you a leader with a passion for driving results and building client relationships? Amplity is seeking a Program Manager to oversee multiple contracted sales programs, lead high-performing remote sales and account teams, and serve as a trusted advisor to our valued clients. If you're ready to make an impact in a dynamic and collaborative environment, this is your opportunity to excel! This is a remote engagement role. Residence in the Eastern or Central time zone preferred. Market access experience is a plus!

Position Summary

The Program Manager plays a critical role in driving the success of multiple contracted programs by overseeing strategic client relationships and leading high-performing remote sales and account management teams. This leadership position is responsible for managing multiple programs simultaneously, ensuring seamless collaboration across diverse clients, alignment with their unique goals, and the consistent achievement of program deliverables.

Serving as the primary liaison between Amplity and its valued clients, the Program Manager will act as a trusted advisor to client management while partnering closely with Amplity leadership to identify growth opportunities, optimize team performance across all programs, and deliver exceptional results. Success in this role requires a deep understanding of client products, program operations, and market intelligence to ensure each contracted team exceeds expectations and delivers measurable value.

Essential Duties/Responsibilities

Client Management

• Build and maintain strong client business partnerships to ensure program deliverables are met and uncover growth opportunities.
• Serve as a trusted advisor to client leadership, fostering collaboration and alignment with their strategic objectives.
• Lead and present Quarterly Business Reviews (QBRs), sharing program performance metrics, insights, and recommendations to demonstrate value and identify opportunities for program optimization.

Program Management

• Oversee the execution of program deliverables, ensuring the contracted inside sales and account teams meet or exceed performance expectations.
• Monitor and report on program results, including sales performance, operational efficiency, and compliance adherence, to both clients and internal leadership.
• Develop actionable strategies based on key performance data to drive program success and continuous improvement.
• Collaborate with cross-functional teams (e.g., IT, Legal/Compliance, HR, Project Management, Talent Acquisition, Learning & Development, and Finance) to ensure seamless program execution and support.
• Maintain a comprehensive understanding of client products, market trends, and competitive intelligence to guide team efforts and support client goals.
• Proactively address challenges, resolve issues, and adapt strategies to meet evolving program requirements.

Team Leadership

• Provide coaching and strategic guidance to inside sales or account representatives to achieve performance objectives.
• Lead all interviewing and hiring activities for the team.
• Foster a high-performing team culture by providing ongoing support, feedback, and development opportunities.
• Drive engagement and accountability while effectively managing team performance.

Expense Management

• Review and approve all employee expense reports in compliance with policies.
• Maintain expenses within the program budget parameters.

Reporting and Data Analysis

• Prepare reports for Amplity leadership and client management as required, including QBRs and ad hoc performance summaries.
• Provide data-driven insights to support decision-making and identify growth opportunities.

Compliance

• Fully comply with Amplity and client policies, privacy guidelines, and all relevant laws and regulations.

Internal Collaboration

• Work closely with team members assigned to the program, Amplity Project Management, and support teams across departments.

Education and Experience

• Bachelor's degree from an accredited university or college required.
• Minimum of 5+ years of pharmaceutical experience, including sales and account management leadership.
• Experience managing remote teams is preferred.
• Market Access experience is strongly preferred.
• Proven track record of exceeding performance metrics.
• Experience interviewing, hiring, coaching, and developing high-performing talent.
• Proficiency in Microsoft Word, Excel, Outlook, and virtual meeting platforms (Teams, Zoom, etc.).
• Ability to travel for field visits and work-related meetings (overnight and/or weekends).
• Ability to pass all required training.
• Strong preference for candidates residing in Eastern or Central time zones.

Knowledge, Skills, and Abilities

• Excellent leadership and team-building skills with a focus on mentorship and development.
• Excellent communication and presentation skills with the ability to influence stakeholders.
• Understanding of pharmaceutical reimbursement and market dynamics.
• Strategic thinking and problem-solving skills.
• Strong negotiation and relationship management skills.
• Ability to work collaboratively in a fast-paced environment.
• High integrity and compliance focus in a highly regulated environment.

Benefits

At Amplity, we offer a comprehensive benefits package, including:

• Medical, dental, and vision coverage.
• 401(k) with company contributions.
• Company-sponsored life insurance.
• Disability coverage.
• Mental wellness programs.
• PTO and paid holidays.
• Learning and development opportunities.

Ready to make an impact? Apply today to join Amplity as a Program Manager!

Credentialing Requirements:

May include submitting and maintaining credentials like training, vaccinations, and other documentation, depending on facilities visited.

Some jurisdictions or hospital systems may require specific licenses, with potential changes notified accordingly.

EPIIC Values:

All positions demonstrate our EPIIC Values:

Excellence: High standards, solutions-focused, professional, positive.

Passion: Love for the work, inspiring energy.

Innovation: Curious, bold, challenge norms.

Integrity: Honest, transparent, courageous.

Collaboration: Better together, inclusive participation.

About Us

Amplity powers biopharma innovation with expert teams. Formerly Physician Detailing Inc. and part of Publicis Health, formed in 2019, with 40+ years of experience. We understand the industry deeply and aim to improve patient outcomes through excellence and efficiency.

Our Diversity Policy

We promote equal employment opportunities for all, evaluating based on skills and performance, in compliance with applicable laws.