Program Manager, Operations & Analytics

Join Our Talent Community; Scottsdale (AZ); Presencial; USD 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary and 401k with match

Discretionary paid time off

Paid parental leave

Descripción de la vacante

Axon is seeking a motivated Program Manager to join the Professional Services Operations team at HQ Scottsdale. You will lead cross-functional programs to improve deployment readiness, operational visibility, and scalability, partnering with Sales, Customer Success, Product, and Engineering to deliver measurable outcomes.

You'll design reporting frameworks, dashboards, and analyses to help leaders monitor performance and drive data-informed decisions, while championing process improvement and

Formación

• Bachelor’s degree in a related field or equivalent practical experience.
• 3–5 years of experience in program management, project management, operations, professional services, business operations and analytics, or a related field.
• Experience leading cross-functional initiatives and driving projects from planning through execution.
• Demonstrated ability to improve processes, influence stakeholders, and deliver measurable business outcomes.
• Strong alignment with Axon Values.

Responsabilidades

• Lead cross-functional programs and initiatives that improve deployment readiness, operational performance, and organizational scalability.
• Own and continuously improve key operating mechanisms that support project intake, deployment readiness, portfolio visibility, and service delivery.
• Translate business needs into clear program plans, milestones, risks, dependencies, and measurable outcomes.
• Drive alignment across stakeholders, identify risks and blockers, and help teams make informed operational decisions.
• Support ongoing business priorities and operational initiatives as organizational needs evolve.

Conocimientos

Cross-functional collaboration

Analytical thinking

Communication skills

Educación

Bachelor’s degree (related field)

Herramientas

Smartsheet

Salesforce

Power BI

Sigma

Google Workspace

Descripción del empleo

Axon is seeking a motivated Program Manager to join the Professional Services Operations team at HQ Scottsdale. You will lead cross-functional programs to improve deployment readiness, operational visibility, and scalability, partnering with Sales, Customer Success, Product, and Engineering to deliver measurable outcomes.

You'll design reporting frameworks, dashboards, and analyses to help leaders monitor performance and drive data-informed decisions, while championing process improvement and