Program Manager: Lead Customer Focus & Delivery

Plexus Corp.; Lincolnshire (IL); On-site; USD 94,000 - 141,000; Full time

Job summary

Plexus Corp. is seeking a Program Manager in Lincolnshire, IL to lead the Customer Focus Team and manage day-to-day customer relationships. You will be the voice of Plexus to customers and of customers to Plexus, ensuring alignment with program contracts and goals.

The role requires a Bachelor's Degree with 6+ years of related experience (or equivalent). Candidates should demonstrate strong leadership, cost/quality awareness, and a customer-centric approach.

Qualifications

• Bachelor’s Degree with 6+ years of related experience preferred.
• Equivalent combination of education and/or experience will be considered.
• EOE; accommodations available upon request.

Responsibilities

• Lead the Customer Focus Team and manage day-to-day customer relationship.
• Coordinate delivery commitments, quarterly business reviews, and site visits.
• Negotiate PPV and NRE as needed.
• Identify opportunities for improvements and drive solutions with cross-functional teams.

Skills

Customer Focus Team leadership

Program management

Stakeholder communication

Education

Bachelor’s Degree

Job description

Plexus Corp. is seeking a Program Manager in Lincolnshire, IL to lead the Customer Focus Team and manage day-to-day customer relationships. You will be the voice of Plexus to customers and of customers to Plexus, ensuring alignment with program contracts and goals.

The role requires a Bachelor's Degree with 6+ years of related experience (or equivalent). Candidates should demonstrate strong leadership, cost/quality awareness, and a customer-centric approach.