Program Manager I, Delivery Feedback & Insights

Amazon Inc.; Nashville (TN); Sur place; USD 50 000 - 88 000; Plein temps

Résumé du poste

Amazon.com Services LLC is seeking a Program Manager I for DSP Delivery Feedback and Insights (DFI) to drive data-driven improvements across delivery programs. You will partner with Operations, Customer Service, and DSP stakeholders to turn insights into actionable work plans and scalable solutions.

The role emphasizes ownership, clear written and verbal communication, and the ability to influence diverse teams to adopt data-based recommendations while delivering measurable outcomes.

Qualifications

• Bachelor's degree in relevant field.
• 1+ years of program or project management experience.
• Analytical, results-oriented environment with cross functional interactions.

Responsabilités

• Identify, develop, manage, and execute analyses to uncover opportunities and present written business recommendations.
• Manage project schedules with input from program teams, identifying key milestones.
• Drive recommendations and prioritization with input from senior program managers.
• Lead collaboration with business and technical teams to deliver scalable, secure, and flexible solutions with customer focus.
• Communicate clearly and concisely (verbal and written) to managers and cross-functional stakeholders on program status and decisions.
• Track and report on key delivery performance metrics.
• Own, track, and elevate issues to ensure they are addressed and resolved.
• Serve as the primary escalation point for project team members.

Connaissances

Analytical mindset

Cross-functional collaboration

Project management

Formation

Bachelor's degree

Outils

Excel

Description du poste

Amazon.com Services LLC is seeking a Program Manager I for DSP Delivery Feedback and Insights (DFI) to drive data-driven improvements across delivery programs. You will partner with Operations, Customer Service, and DSP stakeholders to turn insights into actionable work plans and scalable solutions.

The role emphasizes ownership, clear written and verbal communication, and the ability to influence diverse teams to adopt data-based recommendations while delivering measurable outcomes.