Delivery Performance Program Manager

Amazon

Nashville (TN)

On-site

USD 50,000 - 88,000

Full time

6 days ago

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Nashville, TN is seeking a Program Manager I to join the Delivery Feedback and Insights (DFI) Performance team. You will identify analyses, manage project schedules, and drive data-driven recommendations to improve delivery performance for internal and external customers.

Collaborate with Operations, Customer Service, and DSPs to scale solutions, track metrics, and communicate status clearly. A Bachelor's degree and 1+ years of PM experience are required, with strong analytical and

Qualifications

Bachelor's degree in a relevant field.
1+ years of program or project management experience.
Experience in a highly analytical, results-oriented environment with cross functional interactions.

Responsibilities

Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations.
Manage project schedules with input from program/project teams, identifying key milestones.
Drive recommendations and prioritization with input from senior program managers.
Lead collaboration with business and technical teams to deliver solutions that are scalable, secure, and flexible while maintaining a strong customer focus.
Communicate clearly and concisely (verbal and written) to managers and cross-functional stakeholders on program status and decisions.
Track and report on key delivery performance metrics.
Own, track, and elevate issues to ensure they are addressed and resolved.
Serve as the primary escalation point for project team members.