Program Manager, Developmental Services — Leadership & Impact

Advocates; Brookline (MA); On-site; USD 50,000 - 55,000; Full time

Job summary

Advocates is seeking a Program Manager to oversee the administration of the assigned program, providing leadership, supervision, guidance, and clinical support. The Program Manager actively promotes community inclusion, self-advocacy, and individual rights.

You will supervise staff, manage scheduling and budgets, coordinate services, complete investigations, and maintain strong relationships with outside agencies while ensuring quality outcomes for residents.

Qualifications

• Bachelor's Degree or two years of program supervision experience.
• Strong written and verbal communication skills.
• Basic computer knowledge.
• High energy and interpersonal skills; team-oriented.
• Valid driver's license and access to insured vehicle for transporting clients.
• Cultural competence with diverse populations preferred.

Responsibilities

• Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program.
• Manage administrative processes and requirements in consultation with the Administrative Director.
• Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
• Interpret and monitor program budgets.
• Conduct staff meetings.
• Supervise and evaluate assigned staff.
• Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits.
• Maintain exemplary communication and relationships with outside agencies.
• Complete investigations and reviews as requested.
• Develop and monitor creative and interesting community centered opportunities for all individuals.
• Audit individual financial records/case records/and medications on a regular basis.
• Complete business reports, to include petty cash, census, payroll report.
• Monitor all staff training, including core trainings, development trainings and program specific trainings.
• Must be able to travel between programs, office, trainings, and department meetings.
• Perform physical intervention in the event of a crisis.

Skills

Staff supervision

Budget management

Scheduling

Communication skills

Driving license

Cultural competence

Team player

Computer literacy

Education

Bachelor's degree

Job description

Advocates is seeking a Program Manager to oversee the administration of the assigned program, providing leadership, supervision, guidance, and clinical support. The Program Manager actively promotes community inclusion, self-advocacy, and individual rights.

You will supervise staff, manage scheduling and budgets, coordinate services, complete investigations, and maintain strong relationships with outside agencies while ensuring quality outcomes for residents.