Program Manager - Developmental Services & Advocacy

Bay Cove Human Services

Quincy (MA)

On-site

USD 54,000 - 66,000

Full time

9 hours ago

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Job summary

Bay Cove Human Services is seeking a Program Manager to oversee the day-to-day administration, programming, and operations of a community-based support program for adults with intellectual and developmental disabilities and complex needs. This exempt role emphasizes advocacy, leadership, and supervision of staff while ensuring compassionate, person-centered services.

Strong documentation and adherence to regulatory standards are required, with ongoing professional development and collaboration

Qualifications

BA/BS in related field preferred with at least 1 year experience in the human service field.
4+ years previous work experience in human service setting with demonstrated leadership skills in lieu of educational requirement.
CPR/SFA certification within 30 days of hire; Mandt & DPH MAP certification within 90 days of hire; Driver's License upon hire.
Proficient in clinical and professional verbal, writing, and computer skills.

Responsibilities

Participates in staff recruitment, interviewing and hiring; provides orientation, scheduling, supervision and evaluations.
Manages day-to-day operations, including scheduling, budgeting, payroll and client finances.
Provides crisis assessment, prevention and intervention during business hours and on-call periods.
Ensures adherence to program model based on Positive Behavioral Supports and coordinates service plan development.
Represents Bay Cove to the community and stakeholders and maintains documentation using Eahana, Dayforce, and HCSIS.