Program Manager - Developmental Services

Advocates; Brookline (MA); On-site; USD 50,000 - 55,000; Full time

Job summary

Advocates is seeking a Program Manager to oversee the administration of the assigned program, providing leadership, supervision, guidance, and clinical support. The Program Manager actively promotes community inclusion, self-advocacy, and individual rights.

You will supervise staff, manage scheduling and budgets, coordinate services, complete investigations, and maintain strong relationships with outside agencies while ensuring quality outcomes for residents.

Qualifications

• Bachelor's Degree or two years of program supervision experience.
• Strong written and verbal communication skills.
• Basic computer knowledge.
• High energy and interpersonal skills; team-oriented.
• Valid driver's license and access to insured vehicle for transporting clients.
• Cultural competence with diverse populations preferred.

Responsibilities

• Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program.
• Manage administrative processes and requirements in consultation with the Administrative Director.
• Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
• Interpret and monitor program budgets.
• Conduct staff meetings.
• Supervise and evaluate assigned staff.
• Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits.
• Maintain exemplary communication and relationships with outside agencies.
• Complete investigations and reviews as requested.
• Develop and monitor creative and interesting community centered opportunities for all individuals.
• Audit individual financial records/case records/and medications on a regular basis.
• Complete business reports, to include petty cash, census, payroll report.
• Monitor all staff training, including core trainings, development trainings and program specific trainings.
• Must be able to travel between programs, office, trainings, and department meetings.
• Perform physical intervention in the event of a crisis.

Skills

Staff supervision

Budget management

Scheduling

Communication skills

Driving license

Cultural competence

Team player

Computer literacy

Education

Bachelor's degree

Job description

Salary: $49,920-$55,120

Schedule: Monday through Friday 9-5pm

Overview

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

The Program Manager is responsible for overseeing the administration of the assigned program, providing leadership, supervision, guidance, and clinical support. The Program Manager actively promotes community inclusion, self-advocacy, and individual rights.

Responsibilities

• Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program.


• Manage administrative processes and requirements in consultation with the Administrative Director.


• Develop and monitor scheduling of staff across the program to ensure economy and program coverage.


• Interpret and monitor program budgets.


• Conduct staff meetings.


• Supervise and evaluate assigned staff.


• Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits.


• Maintain exemplary communication and relationships with outside agencies.


• Complete investigations and reviews as requested.


• Develop and monitor creative and interesting community centered opportunities for all individuals.


• Audit individual financial records/case records/and medications on a regular basis.


• Complete business reports, to include petty cash, census, payroll report.


• Monitor all staff training, including core trainings, development trainings and program specific trainings.


• Must be able to travel between programs, office, trainings, and department meetings.


• Perform physical intervention in the event of a crisis.

Requirements

• Bachelor's Degree or two years of program experience including supervision of staff, hiring, terminations, staff development and evaluation. Familiarity with state human service systems and related treatment philosophy.


• Ability to communicate effectively verbally and in writing and ability to use good judgment.


• Must have basic computer knowledge.


• High energy level, superior interpersonal skills and ability to function in a team atmosphere.


• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.


• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.