Program Manager

vTech Solution; Washington (District of Columbia); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

On-site work 3 days/week

Job summary

vTech Solution is seeking a Program Manager to lead a multi-division transition to a new banking partner. You will manage scope, timelines, and cross-functional collaboration across divisions and external partners to ensure successful deployment of new banking technologies.

Responsibilities include documenting detailed requirements, driving process changes, and maintaining schedule discipline while protecting confidentiality.

Qualifications

• 8+ years of program management, product ownership, or enterprise delivery experience.
• PMP certification is mandatory.
• Strong process reengineering and mapping expertise and cross-division leadership.

Responsibilities

• Lead transition project to a new banking partner for seven divisions and related functions.
• Coordinate resources and deliverables across stakeholders including OCC and banking partner.
• Document comprehensive requirements for each division prior to deployment.
• Facilitate process changes to leverage new banking technology and improve revenue and cash management.
• Maintain on-time delivery by setting milestones and managing dependencies.
• Ensure alignment on schedule and project goals among all stakeholders.
• Lead high-visibility, multi-division technology modernization initiatives.
• Provide hands-on support to teams through significant process changes.
• Maintain confidentiality and professionalism throughout the project lifecycle.

Skills

Process reengineering

Process mapping

Milestone management

Stakeholder management

Executive presentation

Agile methodologies

Facilitation

Communication

Education

PMP certification

Tools

Jira

Planner

SharePoint

Teams

Visio

Project

PowerBI

Job description

The SCC Program Manager will lead the transition to a new banking partner across multiple divisions, managing deliverables, resources, and stakeholder collaboration. This role involves overseeing process reengineering, ensuring detailed requirements documentation, and facilitating adoption of new banking technologies to optimize revenue collection and cash management functions.

Responsibilities

• Manage the overall transition project to a new banking partner for seven divisions and related functions.
• Coordinate resources and deliverables from all stakeholders including banking partner, SCC divisions, OCC, and ETS.
• Document comprehensive requirements for each division prior to technology deployment.
• Facilitate and support divisions in identifying and implementing process changes to leverage new banking technology.
• Drive on-time delivery by establishing milestones and managing cross-division dependencies.
• Maintain alignment among all stakeholders on schedule commitments and project goals.
• Lead high-visibility, multi-division technology modernization initiatives.
• Provide hands-on support to teams and management through significant process changes.
• Maintain confidentiality and demonstrate professionalism throughout the project lifecycle.

Required Skills & Certifications

• Minimum 8 years of experience in program management, product ownership, IT modernization, or enterprise delivery roles.
• Strong process reengineering and process mapping expertise.
• Proven ability to drive on-time delivery with milestone and dependency management.
• Experience leading multi-division, high-visibility technology initiatives.
• Excellent facilitation, communication, stakeholder management, and executive presentation skills.
• Knowledge of Agile methodologies (Scrum, Kanban) and familiarity with tools such as Jira, Planner, or similar platforms.
• Proficiency in Microsoft Office, SharePoint, Teams, Visio, Project, and PowerBI.
• Active PMP certification (mandatory).
• Ability to maintain confidentiality and demonstrate initiative and dependability.

Preferred Skills & Certifications

• Certified ScrumMaster (CSM) and SAFe certifications.
• Experience with banking platforms, Oracle, or similar ERP systems.
• Knowledge of revenue collections and cash management cycles and tools.
• Additional certifications such as CSPO, PSPO, SAFe POPM, Lean Six Sigma, ITIL Foundation, or other Agile/product credentials.

Special Considerations

• Minimum of three days per week on-site presence required; specific days may vary based on meeting schedules.
• Contractors are responsible for their own parking; parking is not provided.
• Candidate must reside within the United States for the duration of the assignment in compliance with security policies.

Scheduling

• Work schedule requires at least three days on-site weekly with flexibility on which days depending on meeting schedules.
• Assignment duration: October 12, 2026 to October 11, 2027.