Program Manager

SoHo Dragon; Richmond (VA); Hybrid; USD 110,000 - 160,000; Full time

Job summary

SoHo Dragon in Richmond, VA is seeking an experienced Program Manager to lead the transition to a new Banking partner across seven divisions, coordinating stakeholders and ensuring milestones are met.

The role demands strong program management, IT modernization, and a hands-on approach to process changes, with an active PMP certification and the ability to communicate effectively with executive leadership.

Qualifications

• 8+ years in program management and IT modernization.

Responsibilities

• Lead transition to new Banking partner across SCC divisions.
• Manage deliverables, resources, and cross-division dependencies.
• Document requirements for each division.
• Facilitate process reengineering and modernization.
• Support adoption of new banking technology and streamlined workflows.
• Maintain stakeholder alignment and schedule commitments.

Skills

Program management

IT modernization

Enterprise delivery

Process reengineering

Process mapping

Agile methodologies

Jira/Planner

MS Office Suite

PowerBI

Confidentiality & professionalism

Active PMP certification

Tools

Jira

Planner

MS Office

SharePoint

Teams

Visio

Project

PowerBI

Job description

Program Manager – Richmond, VA (Hybrid)

Key Requirements:

• Local to Virginia candidates only


• Prior State or Federal client experience


• Active PMP certification required

Project Scope:

The PM will manage SCC’s transition to a new Banking partner across seven divisions involved in revenue collection, deposit duties, and cash‑management processes. Responsibilities include coordinating stakeholders (Banking partner, SCC divisions, OCC, ETS), documenting requirements, supporting process changes, and ensuring alignment on milestones and delivery timelines.

Core Responsibilities:

• Lead transition to new Banking partner across SCC divisions


• Manage deliverables, resources, and cross‑division dependencies


• Document requirements for each division


• Facilitate process reengineering and modernization


• Support adoption of new banking technology and streamlined workflows


• Maintain stakeholder alignment and schedule commitments

Required Skills (8+ Years):

• Program management, IT modernization, enterprise delivery


• Process reengineering & mapping


• Driving on‑time delivery and managing dependencies


• Multi‑division modernization leadership


• Strong facilitation, communication, and executive presentation skills


• Agile (Scrum/Kanban) familiarity with Jira/Planner


• Proficiency in MS Office, SharePoint, Teams, Visio, Project, PowerBI


• Hands‑on support through significant process changes


• Confidentiality, initiative, professionalism


• Active PMP required

Highly Desired:

• CSM, SAFe certifications


• Banking platforms, Oracle, or similar ERP experience


• Revenue collection/cash‑management experience


• Additional Agile/Product certifications (CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation)