Program Manager

Mbi Llc; Richmond (VA); On-site; USD 120,000 - 160,000; Full time

Job summary

Mbi Llc is seeking a Senior Program Manager to lead the transition to a new Banking partner across six revenue divisions and related functions. You will manage deliverables and resources from_BANKING PARTNER, SCC representatives, OCC, and ETS, ensuring upfront requirements for each division.

The role requires strong facilitation, communication, and executive presentation skills, plus deep Agile experience with Jira/Planner and Microsoft Office tools.

Qualifications

• Experience in program management, product ownership, IT modernization, or enterprise delivery roles.
• Process reengineering & mapping experience.
• Experience consistently driving on-time delivery by establishing clear milestones and managing cross-division dependencies.
• Exp with ensuring all stakeholders remain aligned on schedule commitments.
• Experience leading multi-division, high-visibility technology or modernization initiatives.
• Strong facilitation, communication, stakeholder management, and executive presentation skills.
• Knowledge of Agile methodologies (Scrum, Kanban) and familiarity with Jira, Planner, or similar Agile work-management platforms.
• Proficiency in Microsoft Office, SharePoint, Teams, Visio, Project, and PowerBI.
• Hands on professional to support teams and management navigate significant process changes.
• Ability to maintain confidentiality, exercise initiative, and demonstrate professionalism and dependability.
• Active PMP (pls upload under Reference tab)
• CSM and SAFe certs are highly desirable
• Experience with banking platforms and Oracle or similar ERPs
• Experience with Revenue collections and/or cash management cycles and tools
• Credentials like CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation are a plus

Responsibilities

• Lead transition to a Banking partner across divisions and functions handling revenue and cash processing.
• Coordinate deliverables and resources from Banking partner, SCC divisions, OCC, and ETS.
• Ensure complete requirements documentation up front for each division.
• Facilitate and support divisions to identify process changes to leverage new technology.
• Maintain confidentiality and professional demeanor while driving cross-functional alignment.

Skills

Program management

Product ownership

IT modernization

Enterprise delivery

Stakeholder management

Executive presentation

Agile methodologies

Leadership

Communication

Facilitation

Confidentiality

Delivery governance

Education

PMP Certification

CSM

SAFe POPM

CSPO

PSPO

Lean Six Sigma

ITIL Foundation

Tools

Jira

Planner

SharePoint

Teams

Visio

Project

PowerBI

Job description

- The SCC is looking for a PM to manage the transition to a new Banking partner for all its divisions and functions that either collect revenue, perform or support deposit duties and/or other monies processing in any capacity for the SCC (7 divisions).

- This will require managing the overall deliverables and resources from all stake holders, which include the selected Banking partner resources, the SCC representatives from each Revenue collecting division (6), OCC (Office of Commission Comptroller) and ETS (Enterprise Technology Services).

- As new technology and services will be deployed a key component will be to ensure a complete set of requirements are documented up front for each division.

- In addition, this role will need to facilitate and support the divisions to identify changes in current processes needed to streamline activities and take full advantage of the new technology available from the selected Banking partner.

Fill the skill matrix below:

Skill

Amount

Candidate's No. of years of experience

Experience in program management, product ownership, IT modernization, or enterprise delivery roles or equivalent combination

Required

8

Process reengineering & mapping experience

Required

8

Experience consistently driving on-time delivery by establishing clear milestones, proactively managing cross-division dependencies,

Required

8

Exp with ensuring all stakeholders remain aligned on schedule commitments

Required

8

Experience leading multi-division, high-visibility technology or modernization initiatives

Required

8

Strong facilitation, communication, stakeholder management, and executive presentation skills

Required

8

Knowledge of Agile methodologies (Scrum, Kanban) and familiarity with tools such as Jira, Planner, or similar Agile work-management platforms

Required

8

Proficiency in Microsoft Office, SharePoint, Teams, Visio, Project, and PowerBI

Required

8

Hands on professional to support teams and management navigate through significant processes changes

Required

8

Ability to maintain confidentiality, exercise initiative, and demonstrate professionalism and dependability.

Required

8

Active PMP (pls upload under Reference tab)

Required

8

CSM and SAFe certs

Highly desired

8

Experience with banking platforms and Oracle a plus, or similar ERPs

Highly desired

4

Experience with Revenue collections and /or cash management cycles and tools

4

CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation, or other Agile/product credentials

Nice to have

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