Program Manager

Community Options Job Board; Nashville (TN); On-site; USD 60,000 - 75,000; Full time

Job summary

Community Options, Inc. in Nashville, TN is seeking an experienced Program Manager to lead teams delivering person-centered care for individuals with intellectual and developmental disabilities.

You will oversee day-to-day operations, coordinate staffing, ensure training, and partner with families to develop and update ISP/PCP plans while maintaining compliant documentation and billing records. The role requires a Bachelor's degree, strong leadership, and solid knowledge of regulatory standards;

Qualifications

• Bachelor's degree required.
• Experience supporting individuals with intellectual or developmental disabilities.
• Knowledge of state regulatory agency operations and standards.
• Excellent verbal and written communication skills.
• Ability to lead teams and manage schedules.
• Familiar with person-centered planning processes.

Responsibilities

• Lead and train teams to support programmatic initiatives and daily routines for individuals with disabilities.
• Manage staff schedules and ensure adequate shift coverage.
• Provide training on daily routines including meals, hygiene, and medication administration.
• Develop and implement activity programs including the Meaningful Day curriculum.
• Develop and update ISP/PCP with interdisciplinary team.
• Monitor health, medications, and behavior plans; ensure documentation and billing records are accurate.

Skills

Leadership

Communication skills

Problem solving

Teamwork

Driving license

Education

Bachelor's degree

Job description

Community Options, Inc.is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experiencedProgram Managerin Nashville, TN.The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.

Responsibilities

• Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
• Manage staff schedules and ensure shifts are adequately staffed
• Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• May be required to fill shifts when staffing issues arise
• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
• Additional tasks and responsibilities may be assigned
• Bachelor's degree required
• Complete all state and agency required training per state guidelines
• Valid driver’s license with a satisfactory driving record
• Experience supporting individuals with intellectual or developmental disabilities
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
• Team oriented with demonstrated leadership experience
• Experience with problem solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports
• Ability to exercise good judgment and remain calm in crisis situations
• Excellent verbal and written communication skills

Working Conditions

• Work in residential programs, day programs, and in the community
• Schedule may change due to business needs and may include evening and weekend hours
• May be required to be on-call in cooperation with other management staff
• Frequent lifting, stretching, and other physical exertion may be required
• May be required to transport individuals utilizing your own vehicle or company provided vehicles
• May be required to lift or move 25+ pounds
• May assist with wheelchair transfer of non-ambulatory individuals
• May be exposed to various medical conditions and communicable diseases

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities

Community Options is an Equal Opportunity EmployerM/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.