Program Manager

Community Options Job Board; Nashua (NH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Insurance benefits

Birthday holiday

Generous PTO

Employee programs

403b retirement plan

Career growth opportunities

Job summary

Community Options, Inc. in Nashua, NH seeks an experienced Program Manager to lead a team delivering person-centered care for individuals with intellectual and developmental disabilities. You will support day-to-day operations and work to meet programmatic goals.

This role requires a Bachelor's degree, strong leadership, and excellent communication. Starting pay is $50,000 annually, with opportunities for growth and comprehensive benefits.

Qualifications

• Bachelor's degree required.
• Experience leading teams in care programs.
• Strong communication and problem-solving abilities.

Responsibilities

• Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities.
• Manage staff schedules and ensure shifts are adequately staffed.
• Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene.
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
• Develop and implement activity programs including the Meaningful Day curriculum.
• Communicate with the families and guardians of individuals we support as needed.
• Develop and update ISP/PCP with an interdisciplinary team to include concerns, observations, and behavioral developments.
• Ensure individuals are supported per ISP/PCP including medication management, meal planning, and behavior management.
• Ensure program documentation and billable records are completed accurately and timely.
• Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation.
• Monitor the health and medical needs of individuals and immediately report any concerns.
• May be required to fill shifts when staffing issues arise.

Skills

Team leadership

Training & coaching

Staff scheduling

Communication skills

Problem solving

Crisis management

Driver's license

Education

Bachelor's degree

Job description

Community Options, Inc.is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experiencedProgram Managerin Nashua, NH.The Program Manager leads a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.

Starting pay is $50,000/annually

Responsibilities

• Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
• Manage staff schedules and ensure shifts are adequately staffed
• Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• May be required to fill shifts when staffing issues arise
• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
• Additional tasks and responsibilities may be assigned
• Bachelor's degree required
• Complete all state and agency required training per state guidelines
• Valid driver’s license with a satisfactory driving record
• Experience supporting individuals with intellectual or developmental disabilities
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
• Team oriented with demonstrated leadership experience
• Experience with problem solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports
• Ability to exercise good judgment and remain calm in crisis situations
• Excellent verbal and written communication skills

Working Conditions

• Work in residential programs, day programs, and in the community
• Schedule may change due to business needs and may include evening and weekend hours
• May be required to be on-call in cooperation with other management staff
• Frequent lifting, stretching, and other physical exertion may be required
• May be required to transport individuals utilizing your own vehicle or company provided vehicles
• May be required to lift or move 25+ pounds
• May assist with wheelchair transfer of non-ambulatory individuals
• May be exposed to various medical conditions and communicable diseases

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.