Program Manager

Community Options Job Board; Ogden (UT); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Benefits package

Paid holidays

Generous PTO

Incentive programs

403b retirement

Career growth

Job summary

Community Options, Inc. seeks an experienced Program Manager in Ogden, Utah to oversee services for individuals with IDD. You will guide daily operations, lead staff, manage schedules, and drive program improvements with an emphasis on person-centered planning and quality outcomes.

You will monitor budgets, prepare reports, and coordinate ISP/PCP development with an interdisciplinary team, ensuring safety, accuracy, and compliance across the program.

Qualifications

• High School Diploma or GED with three years of relevant experience.
• Minimum two years experience with IDD.
• Minimum two years managerial experience.
• Valid driver’s license with a satisfactory driving record.
• Complete all state and agency required training per state guidelines.
• Team oriented with demonstrated leadership experience.
• Experience with problem solving against multiple priorities.
• Ability to establish a comfortable and supportive relationship with individuals receiving supports.
• Ability to exercise good judgment and remain calm in crisis situations.

Responsibilities

• Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities.
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition.
• Manage staff schedules and ensure shifts are adequately staffed.
• Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.
• Assist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning.
• Monitor and maintain the budget.
• Prepare required statistical, financial, and service reports as needed.
• Develop and update ISP/PCP with an interdisciplinary team.
• Ensure medication management, meal planning, and behavior management as required.
• Ensure program documentation and billable records are completed accurately and timely.
• Monitor finances of individuals ensuring purchases are approved and documented.
• Monitor health and medical needs and report concerns.
• Manage relationships with families and guardians.
• Ensure work locations and vehicles are well maintained.
• May conduct programmatic investigations.
• Cooperate with the licensee and department staff during inspections.

Skills

Leadership experience

Budget management

Team coordination

Crisis management

Problem solving

Communication

Education

High School Diploma or GED

Two years managerial experience

Two years IDD experience

Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are seeking an experienced Program Manager in Ogden, Utah and surrounding areas.

The Program Manager maintains a high-quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day-to-day operations and challenges to achieve programmatic goals.

Responsibilities

• Lead and train the team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Manage staff schedules and ensure shifts are adequately staffed
• Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed
• Assist with the development of current and future programs including residential supports, personalized supports, supported employment, and person-centered planning
• Monitor and maintain the budget
• Prepare required statistical, financial, and service reports as needed
• Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Monitor the finances of individuals ensuring purchases are approved and accounted for with documentation
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are well maintained
• May conduct programmatic investigations
• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation

Requirements

• High School Diploma or GED with three years of relevant experience
• Must have minimum two years experience with IDD
• Must have minimum two years managerial experience
• Valid driver’s license with a satisfactory driving record
• Complete all state and agency required training per state guidelines
• Team oriented with demonstrated leadership experience
• Experience with problem solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports
• Ability to exercise good judgment and remain calm in crisis situations

Working Conditions

• May be required to be on-call in cooperation with other management staff
• Frequent lifting, stretching, and other physical exertion may be required
• May be required to transport individuals utilizing your own vehicle or company provided vehicles
• May be required to lift or move 25+ pounds
• May assist with wheelchair transfer of non-ambulatory individuals
• May be exposed to various medical conditions and communicable diseases

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.