Program Manager

Kelly Services; Cleveland (OH); On-site; USD 73,000 - 99,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Term life insurance

Whole life insurance

Accident insurance

Critical illness insurance

Legal plan

Short-term disability

Retirement savings plan

Service bonus

Holiday pay plans

Transit spending account

Paid sick leave

Job summary

Kelly Services is seeking a Program Manager for a 12-month, on-site assignment in Cleveland, OH. The role leads complex programs from initiation to completion, coordinating cross-functional teams and delivering projects on time and within budget.

The candidate will develop roadmaps, manage budgets, and track KPIs while improvingPM processes. A Bachelor’s degree and 3–8+ years in program or operations leadership are required, with PMP/Scrum Master a plus.

Qualifications

• Bachelor’s degree in Business, Management, Engineering, or related field.
• 3–8+ years of experience in program management, project management, or operations leadership.
• Proven experience leading cross-functional initiatives in a fast-paced environment.
• Strong organizational and analytical skills.
• Excellent written and verbal communication abilities.
• Proficiency with project management tools such as Jira, Asana, Monday.com, Smartsheet, or Microsoft Project.
• Experience with Agile, Scrum, or Waterfall methodologies preferred.
• PMP, PgMP, Scrum Master, or related certifications are a plus.

Responsibilities

• Lead and manage complex programs from initiation through completion.
• Develop program roadmaps, timelines, budgets, and resource plans.
• Coordinate cross-functional teams including operations, product, engineering, marketing, finance, and external partners.
• Monitor program performance, identify risks, and implement mitigation strategies.
• Facilitate stakeholder meetings, status updates, and executive reporting.
• Ensure projects are delivered on time, within scope, and within budget.
• Establish and improve program management processes, tools, and best practices.
• Track KPIs, metrics, and outcomes to measure program success.
• Manage dependencies across projects and align priorities with organizational goals.
• Support change management and communication efforts during program rollouts.

Skills

Program management

Cross-functional leadership

Agile methodologies

Analytical skills

Communication

Education

Bachelor’s degree in Business/Management/Engineering

Tools

Jira

Asana

Monday.com

Smartsheet

Microsoft Project

Job description

Kelly is hiring for a Program Manager for a 12-month contract role at Cleveland OH 44102 with our prestigious client.

Job Title: Program Manager

Primary Location: Cleveland OH 44102

12-month contract - On-site role

Monday – Friday - 7:30 AM - 4:00 PM

Pay rate: $62.50/hr

Responsibilities:

• Lead and manage complex programs from initiation through completion.

• Develop program roadmaps, timelines, budgets, and resource plans.

• Coordinate cross-functional teams including operations, product, engineering, marketing, finance, and external partners.

• Monitor program performance, identify risks, and implement mitigation strategies.

• Facilitate stakeholder meetings, status updates, and executive reporting.

• Ensure projects are delivered on time, within scope, and within budget.

• Establish and improve program management processes, tools, and best practices.

• Track KPIs, metrics, and outcomes to measure program success.

• Manage dependencies across projects and align priorities with organizational goals.

• Support change management and communication efforts during program rollouts.

Qualifications:

• Bachelor’s degree in Business, Management, Engineering, or related field.

• 3–8+ years of experience in program management, project management, or operations leadership.

• Proven experience leading cross-functional initiatives in a fast-paced environment.

• Strong organizational and analytical skills.

• Excellent written and verbal communication abilities.

• Proficiency with project management tools such as Jira, Asana, Monday.com, Smartsheet, or Microsoft Project.

• Experience with Agile, Scrum, or Waterfall methodologies preferred.

• PMP, PgMP, Scrum Master, or related certifications are a plus.

• Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
• As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.
• In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and affirmative action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.