Strategic Program Manager – 12-Month Contract

Kelly Services; Cleveland (OH); On-site; USD 73,000 - 99,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Term life insurance

Whole life insurance

Accident insurance

Critical illness insurance

Legal plan

Short-term disability

Retirement savings plan

Service bonus

Holiday pay plans

Transit spending account

Paid sick leave

Job summary

Kelly Services is seeking a Program Manager for a 12-month, on-site assignment in Cleveland, OH. The role leads complex programs from initiation to completion, coordinating cross-functional teams and delivering projects on time and within budget.

The candidate will develop roadmaps, manage budgets, and track KPIs while improvingPM processes. A Bachelor’s degree and 3–8+ years in program or operations leadership are required, with PMP/Scrum Master a plus.

Qualifications

• Bachelor’s degree in Business, Management, Engineering, or related field.
• 3–8+ years of experience in program management, project management, or operations leadership.
• Proven experience leading cross-functional initiatives in a fast-paced environment.
• Strong organizational and analytical skills.
• Excellent written and verbal communication abilities.
• Proficiency with project management tools such as Jira, Asana, Monday.com, Smartsheet, or Microsoft Project.
• Experience with Agile, Scrum, or Waterfall methodologies preferred.
• PMP, PgMP, Scrum Master, or related certifications are a plus.

Responsibilities

• Lead and manage complex programs from initiation through completion.
• Develop program roadmaps, timelines, budgets, and resource plans.
• Coordinate cross-functional teams including operations, product, engineering, marketing, finance, and external partners.
• Monitor program performance, identify risks, and implement mitigation strategies.
• Facilitate stakeholder meetings, status updates, and executive reporting.
• Ensure projects are delivered on time, within scope, and within budget.
• Establish and improve program management processes, tools, and best practices.
• Track KPIs, metrics, and outcomes to measure program success.
• Manage dependencies across projects and align priorities with organizational goals.
• Support change management and communication efforts during program rollouts.

Skills

Program management

Cross-functional leadership

Agile methodologies

Analytical skills

Communication

Education

Bachelor’s degree in Business/Management/Engineering

Tools

Jira

Asana

Monday.com

Smartsheet

Microsoft Project

Job description

Kelly Services is seeking a Program Manager for a 12-month, on-site assignment in Cleveland, OH. The role leads complex programs from initiation to completion, coordinating cross-functional teams and delivering projects on time and within budget.

The candidate will develop roadmaps, manage budgets, and track KPIs while improvingPM processes. A Bachelor’s degree and 3–8+ years in program or operations leadership are required, with PMP/Scrum Master a plus.