Project Specialist

Kelly; Plano (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement savings plan

Paid sick leave

Service bonus and holiday pay

Job summary

A leading staffing firm in Plano, Texas, seeks a Project Manager for a 1-year contract. The role involves supporting the execution of confidential customer projects through resource scheduling and team collaboration. Applicants should have at least 3 years of customer service experience, exhibit strong communication skills, and demonstrate proficiency in tools like Salesforce, SAP, and Microsoft Office. Competitive compensation and a supportive work environment are offered.

Qualifications

• Minimum of 3 years of customer service experience.
• Eager to work cross-functionally and build efficient processes.
• Strong commitment to meeting deadlines and keeping promises.
• Excellent problem-solving skills with the ability to prioritize tasks.
• Proven ability to work independently and as part of a team.

Responsibilities

• Support Project Manager in scheduling and resource allocation.
• Communicate with customers for access information and site schedules.
• Provide weekly project status updates to stakeholders.
• Manage document tracking and upload closeout documents.
• Prepare and submit invoicing using SAP.
• Collaborate with cross-functional teams to foster effective processes.

Skills

Customer service experience

Problem-solving skills

Communication skills

Interpersonal skills

Multitasking ability

Proficiency in Microsoft Office

Education

High School Diploma or GED

Associate’s or Bachelor’s degree (preferred)

Tools

Salesforce (SFDC)

Kantata PMO

SAP 4.7

Microsoft Office

Teams

SharePoint

Job description

Project Manager – Confidential Customer Project Specialist
Location: Plano, TX
Industry: Admin/Clerical
Length: 1-year contract

Join Our Dynamic Team in Plano, Texas! Are you an organized, results-driven professional with a passion for customer service and project coordination? Step into a pivotal role at our headquarters, working alongside Project Managers to ensure the seamless execution of confidential customer projects. We’re seeking a proactive specialist who thrives in a fast-paced environment and enjoys collaborating with diverse teams.

What You’ll Do

• Support the Project Manager in scheduling, resource allocation, and project updates using cutting-edge systems: Salesforce (SFDC), Kantata PMO, SAP 4.7, Microsoft Office, Teams, and SharePoint.
• Serve as a key communication bridge, contacting customers to obtain access information and coordinating site schedules with internal teams.
• Provide weekly project status updates for both internal and external stakeholders, keeping everyone informed and aligned.
• Ensure smooth documentation management by updating Teams/SharePoint trackers and uploading closeout documents.
• Prepare and submit invoicing using SAP.
• Foster effective processes through collaboration with cross-functional teams.

What We’re Looking For

• High School Diploma or GED with a minimum of 3 years’ customer service experience (Associate’s or Bachelor’s degree preferred).
• Passion for working cross-functionally and building efficient processes.
• Results-oriented mindset: eager to deliver on commitments and meet deadlines.
• Unwavering integrity, honesty, and clarity in all interactions.
• Excellent problem-solving skills; keen ability to prioritize and multitask.
• Strong communication and interpersonal skills, comfortable working independently or as part of a team.
• Proficiency in Microsoft Office Suite + prior experience with process improvement/lean methodology.

Why You’ll Love Working With Us

• Be a valued part of an energetic, collaborative team at our Plano headquarters.
• Work with market-leading technologies and renowned internal teams.
• Opportunities to grow your skills and advance your career.
• Competitive compensation and supportive work environment.

Ready to take the next step in your career? Apply today and help us deliver outstanding projects for confidential customers!

Benefits

• Medical, dental, and vision coverage
• Telemedicine services
• Term life and whole life insurance
• Accident insurance, critical illness coverage, and a legal plan
• Short-term disability insurance
• Retirement savings plan
• Service bonus and holiday pay (up to eight paid holidays per benefit year)
• Transit spending account
• Paid sick leave under applicable state or local plan

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.