Program Management Assistant, Assessment Center

Indiana University; Indianapolis (IN); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Comprehensive medical and dental

Health savings account

Tuition subsidy for IU courses

Generous paid holidays and time off

Job summary

Indiana University Medical School seeks a Program Management Assistant to support the clinical assessment program by managing student assessment data across all 9 campuses and serving as a backup to the Clinical Assessment Program Manager.

This role maintains assessment databases, verifies data accuracy, and ensures compliance with established requirements while collaborating with faculty and leadership.

Qualifications

• High school diploma or equivalent is required.
• 4 years of related work experience is required.
• Strong written and verbal communication skills are essential.

Responsibilities

• Coordinate scheduling, communications, and logistics for clinical assessment sessions across campuses.
• Recruit and organize faculty volunteers and assign faculty graders.
• Monitor deadlines and ensure grades are submitted on time.
• Assist with delivery and monitoring of assessment sessions and exams.
• Prepare reports and presentations from program data for leadership review.
• Maintain records and SOPs and support process improvements.

Skills

Communication skills

Time management

Professionalism

Initiative

Customer relationship building

Attention to detail

Education

High school diploma or equivalent (HSED or GED)

Job description

Department DEAN MED-MEDICAL STUDENT EDUCA (IN-DMSE-IUINA)Department Information Indiana University (IU) School of Medicine (IUSM) is the largest medical school in the United States and a national leader in medical education, research, and patient care. With 9 campuses across Indiana, more than 60 academic departments and specialty divisions, and strong partnerships with leading health systems, IUSM is dedicated to preparing future physicians, advancing scientific discovery, and improving the health of communities throughout Indiana and beyond. The Medical Student Education (MSE) team supports the academic and administrative operations that help medical students succeed throughout their educational journey. MSE staff collaborate with faculty, students, and institutional partners to deliver high-quality services related to curriculum support, student affairs, academic programs, assessment, operations, technology, and educational initiatives. The team is committed to providing exceptional service, fostering student success, and continuously improving processes that enhance the learner experience.

Job Summary The Program Management Assistant supports the clinical assessment program by managing students assessment data across all 9 campuses and serving as backup to the Clinical Assessment Program Manager. This position maintains assessment databases and records and works with faculty to verify that data is complete, accurate, and compliant with established requirements.

Department-Specific Responsibilities

• Coordinates scheduling, communications, and logistics for clinical assessment sessions, working with regional campuses, faculty, course coordinators, and the Simulation (SIM) Center.
• Recruits and organizes faculty and student volunteers for assessment and pilot sessions; and assigns faculty graders.
• Monitors deadlines and follows up on outstanding items to ensure grades are submitted on time.
• Assists with the delivery and monitoring of assessment sessions and exams, and resolves general discrepancies or problems as they arise.
• Complies program data into reports and presentations for departmental use and leadership review; responds to requests for program information.
• Maintains detailed records and standard operating procedures, and supports the improvement of processes for managing student assessment data within the curriculum.

General Responsibilities

• Maintains and updates operational records, databases, documentation, and related information systems; verifies information for completeness, accuracy, and compliance with established requirements.
• Performs a variety of operational and administrative activities in support of departmental services, programs, and functions; ensures transactions and processes are completed accurately, efficiently, and in accordance with established procedures.
• Coordinates day-to-day workflow activities, schedules, communications, records, and resources to support operational continuity and service delivery.
• Processes operational transactions and activities; identifies discrepancies, gathers information, and refers issues requiring further review or resolution.
• Monitors assigned operational activities and deadlines; tracks progress, follows up on outstanding items, and assists in ensuring work is completed within established timeframes.
• Assists with collecting, organizing, and preparing operational information, reports, and supporting documentation for departmental use, compliance activities, and leadership review.
• Participates in the implementation of operational process improvements and procedural changes; provides input on workflow efficiency and supports adoption of revised practices.

Education

RequiredHigh school diploma or equivalent (such as HSED or GED)

Work Experience

Required4 years of related work experience.

Skills

RequiredProficient written and verbal communication skills.Maintains a high degree of professionalism.Demonstrates time management and priority setting skills.Demonstrates a high commitment to quality.Possesses flexibility to work in a fast paced, dynamic environment.Highly thorough and dependable.Possesses a high degree of initiative.Ability to build strong customer relationships.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Medical Education and Research Building350 West 14th StreetIndianapolis, Indiana 46202This position is eligible for a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Benefits Overview

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)
• Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: MasteryFLSA: NonexemptJob Function: General AdministrationJob Family: Operations ManagementClick here to learn more about Indiana University's Job Framework.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.

Contact Us

Request SupportTelephone: 812-856-1234