Program Lead - Workforce Development

Lumber Liquidators; Los Angeles (CA); On-site; USD 64,000 - 78,000; Full time

Benefits offered by this job

Discount at Goodwill SoCal retail

Goodwill Perks: discounts on dining,,

Employee Assistance Program

Job summary

Goodwill Southern California is hiring a Supervisor, WCD Programs to oversee case management teams that support participants on their path to employment. This role ensures program excellence through leadership and collaboration.

You will supervise staff, monitor progress and documentation, manage budgets, and cultivate partnerships with training providers and funders to advance participant success.

Qualifications

• Associate degree or higher preferred; 2–3 years of supervisory experience.
• Experience in workforce development or social services.
• Strong leadership, communication, and analytical skills.
• Bilingual (Spanish/English) preferred; nonprofit experience a plus.

Responsibilities

• Oversee and develop Specialists, Coaches, and Assistants in delivering workforce services.
• Monitor participant progress, data accuracy, and documentation quality.
• Manage program budgets, supportive service requests, and file reviews.
• Build relationships with training providers, funders, and community partners.
• Provide direct case management support when needed to balance caseloads.

Skills

Leadership

Communication

Analytical skills

Education

Associate degree or higher

Job description

Goodwill Southern California is hiring a Supervisor, WCD Programs to oversee case management teams that support participants on their path to employment. This role ensures program excellence through leadership and collaboration.

You will supervise staff, monitor progress and documentation, manage budgets, and cultivate partnerships with training providers and funders to advance participant success.