Program Lead MAGI Ops & Contracts

State of Missouri; Jefferson City (MO); On-site; USD 52,000 - 74,000; Full time

Job summary

The State of Missouri seeks a Program Coordinator in the Jefferson City OWCI office to lead MAGI eligibility contractors and call center operations. The role requires directing four program specialists, overseeing contracts, and ensuring compliance with policy and funding rules.

Applicants should have a bachelor’s degree and 4-7 years of relevant experience; travel is required. The position offers benefits as part of state employment and opportunities for professional growth.

Qualifications

• Bachelor’s degree and 4-7 years of relevant experience.
• Experience supervising staff and managing contracts.
• Knowledge of MAGI program preferred.

Responsibilities

• Provide leadership, operational oversight, and governance for MAGI eligibility contractors and call center operations.
• Direct supervision and professional development of four program specialist staff supporting MAGI contractors.
• Provide strategic supervision to contracted call center and processing facility management.
• Assist and oversee vendor contracts for MAGI call centers and processing operations, including KPIs and contract amendments.
• Review vendor billing and costs against contract budgets before payments.

Skills

Leadership

Contract management

Vendor oversight

KPIs & performance monitoring

Communication

Education

Bachelor’s degree

Tools

MEDES

FAMIS

Job description

The State of Missouri seeks a Program Coordinator in the Jefferson City OWCI office to lead MAGI eligibility contractors and call center operations. The role requires directing four program specialists, overseeing contracts, and ensuring compliance with policy and funding rules.

Applicants should have a bachelor’s degree and 4-7 years of relevant experience; travel is required. The position offers benefits as part of state employment and opportunities for professional growth.