Administrative Support Professional

State of Missouri; Jefferson City (MO); On-site; USD 48,000 - 58,000; Full time

Job summary

The Missouri Medicaid Audit and Compliance Division in Jefferson City, MO is seeking an Administrative Support Professional to serve as the primary liaison to the MMAC Director and lead the administrative team. This role requires independence, organization, and strong coordination across MMAC’s core units.

You will supervise two Lead Administrative Support Assistants, manage the Director’s calendar, handle correspondence, mail, and compliance tracking, and support a range of administrative

Qualifications

• 4-6 years of relevant experience or a Bachelor’s degree and 0-2 years of relevant experience. Substitutions may be allowed.
• Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Responsibilities

• Manage the Director’s complex schedule and meetings.
• Review and edit correspondence and policies for professional tone.
• Supervise two Lead Administrative Support Assistants.
• Track and respond to audit requests and legal inquiries.
• Maintain and monitor sensitive records and letters.
• Perform special projects as assigned by leadership.

Skills

Administrative support

Calendar management

Written communication

Records management

Education

Bachelor's degree

Tools

Microsoft Office

OA and DSS policies

Job description

The Missouri Medicaid Audit and Compliance Division is looking for a(n) Administrative Support Professional to join our team in the Administrative Section, located in Jefferson City, MO.

Job Posting Number: 3015 8260047

Semi-monthly salary: The current rate for this position is $2,212.17. Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Annual salary: $53,092.00

Job Location: This position is located at 3418 Knipp Drive Suite F, Jefferson City, MO 65109 All internal promotional applicants are encouraged to apply as there may be alternate office space available.

Why you’ll love this position:

The Administrative Support Professional to the MMAC Director serves as the primary liaison, administrative team lead, and operational gatekeeper for the MMAC Director. This role requires a high degree of independence, organization, confidentiality regarding program integrity and investigative data, and the ability to communicate and coordinate across MMAC’s core units. The professional in this role will provide comprehensive administrative support to the MMAC Director while supervising two Lead Administrative Support Assistants.

What You’ll Do

Executive Calendar & Meeting Management:

• Manage the Director’s complex schedule, proactively prioritizing and time-blocking critical agency deadlines. Coordinate, schedule, and document executive team and advisory meetings.
• Arrange meetings between the Director and key external stakeholders, including state/federal legislators, provider associations, Department of Social Services (DSS) leadership, and federal CMS officials.
• Serve as the MMAC Director’s representative in key planning meetings, including Emergency Preparedness Coordination, the Continuity of Operations Plan (CoOP), and the Continuity of Governance Plan (COG).

Correspondence & Quality Control

• Review and edit all correspondence, policies, and legislative reports drafted for the Director’s signature to ensure a professional tone and adherence to DSS formatting standards.
• Manage the Director's physical and digital mailboxes, sorting and distributing mail while flagging high-priority or time-sensitive compliance issues.

Supervision & Team Coordination

• Supervise two Lead Administrative Support Assistants who provide direct support to MMAC’s Special Counsel and MMAC as a whole, ensuring coordinated administrative coverage for MMAC.

Records & Compliance Tracking

• Track and respond to audit requests, legislative inquiries, Sunshine records requests, subpoenas, and legal discovery requests; organize responsive records for final review by the MMAC Director and Special Counsel.
• Monitor and maintain tracking logs for highly sensitive documents, such as certified mail for provider overpayment and sanction letters.
• Monitor MMAC’s compliance with all applicable OA and DSS administrative rules and policies, ensuring proper archiving and disposition of executive records.

Special Projects

• Perform special projects and other duties as assigned, often generated by requests for information or action from the DSS Director’s Office, the MO HealthNet Division, the Attorney General’s Office or other external partners.

Minimum Qualifications

4-6 years of relevant experience or a Bachelor’s degree and 0-2 years of relevant experience. (Substitutions may be allowed.)

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

If you have questions about this position, please contact: Carissa Duewell at [e-mail] or 573-526-0255. If you experience accessibility issues while applying, please contact Courtney Hall at [e-mail] or call 573-526-0416.

Recruitment Area

Open to all qualifying candidates

Application Deadline: October 24, 2026