Program Assistant

State-of-Missour; Jefferson City (MO); On-site; USD 35,000 - 52,000; Full time

Job summary

The Family Support Division (FSD), Office of Workforce and Community Initiatives (OWCI) is seeking a Program Assistant to support training operations in Jefferson City, MO. This role performs administration, manages LMS tools, schedules classes, and assists trainers.

Ideal candidates have 4+ years of administrative experience in social work or IT, plus related education. Lacks post-secondary education will not be sole barrier; wage may vary with pay differentials.

Qualifications

• Bachelor/completion of 15 credit hours in Public/Admin, Sociology, IT or related field.
• 4+ years admin support in social work, case management, IT or related areas.
• At least 2 years supervisory or semi-technical experience.
• High school diploma or GED required; post-secondary education not sole barrier.

Responsibilities

• Manage the training inbox and communications.
• Maintain LMS Cornerstone and MOVERS systems.
• Schedule in-person and virtual classes.
• Assign FNA numbers to provider staff after trainings.
• Update the OWCI Provider Portal and related records.
• Create online surveys, reviews and knowledge checks.
• Support policy updates and training material revisions.

Skills

Administrative support

Training coordination

LMS management

Scheduling

Education

Undergraduate coursework in Public/Business Administration or IT

High school diploma or GED

Tools

LMS Cornerstone

MOVERS

Provider Portal

Job description

The Family Support Division (FSD), Office of Workforce and Community Initiatives (OWCI) is seeking candidates to fill a Program Assistant position located in Cole County based at 3705 MO Blvd., Jefferson City, MO.

Duties include, but are not limited to:

• Managing the training inbox;
• Managing the LMS Cornerstone and MOVERS;
• Scheduling in-person and virtual classes;
• Assigning FNA numbers to provider staff following trainings;
• Updating the OWCI Provider Portal;
• Creating online surveys, reviews, and knowledge checks;
• Assisting the Training Unit with maintaining current program policies and procedures;
• Supporting the review and revision of training materials;
• Providing general assistance to Trainers and Program staff as needed.

Graduation from an accredited college or university with a minimum of 15 earned credit hours in one or a combination of the following: Public or Business Administration, Sociology, Psychology, Information Technology or a closely related field. OR

Four or more years of administrative support in social work, case management, staff training, information technology or closely related areas, including two or more years in a supervisory or semi-technical capacity (at or above the level of a Administrative Support Assistant, Account Clerk II, Customer Support Technician or Customer Service Representative); and possession of a high school diploma or proof of high school equivalency.

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area: Accepting applications from all qualified applicants.

The State of Missouri is an equal opportunity employer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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