Program Integrity Support Specialist

Commonwealth of Massachusetts; Boston (MA); On-site; USD 74,000 - 106,000; Full time

Job summary

The Commonwealth of Massachusetts seeks a Program Integrity Support Specialist to assist the Department of Developmental Services. You will manage data, coordinate projects, and provide administrative support for the Bureau of Program Integrity, including the Theft & Fraud Hotline and audits.

You will develop procedures, track deadlines, and help prepare reports while ensuring confidentiality and collaboration across teams. Strong analytical and communication skills are essential.

Qualifications

• Ability to collect, organize, analyze, and evaluate data and make recommendations.
• Ability to interpret and apply laws, regulations, policies, procedures, and standards.
• Maintain accurate and confidential records and prepare clear reports.
• Strong written and oral communication and professional collaboration skills.
• Knowledge of report-writing and process-improvement methods.
• Ability to manage competing deadlines and work independently or with others.

Responsibilities

• Support the DDS Theft & Fraud Hotline and issue mandated reports when applicable.
• Track administrative reviews, corrective actions, assignments, overdue items, and deadlines.
• Coordinate audits and reviews with providers, handling documentation and follow-up.
• Support procurement, contract review, and contract administration.
• Gather, organize, maintain, and analyze Bureau records and data.
• Help develop standard operating procedures, forms, and new processes.
• Participate in Bureau meetings, fieldwork, planning, and management updates.
• Assist with staff training materials addressing identified risks.
• Maintain records systems and coordinate approved disclosure of records.

Skills

Judgment & discretion

Data analysis

Regulatory knowledge

Laws & policies interpretation

Report writing

Communication & collaboration

Education

Bachelor's degree in public administration

Graduate degree in public administration

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Program Integrity Support Specialist (2600075T)

Job Description

Program Integrity Support Specialist - ( 2600075T )

Description

The Department of Developmental Services (DDS) seeks a Program Integrity Support Specialist (Program Coordinator II) for its Bureau of Program Integrity (BPI). Under the Director of Internal Controls, the incumbent provides data management, project coordination, and administrative and technical support for the DDS Theft & Fraud Hotline, administrative reviews, contracts, fiscal monitoring, audits, and Bureau initiatives.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

Support the DDS Theft & Fraud Hotline and make mandated DPPC reports when applicable, notifying Bureau leadership.

Track administrative reviews, corrective actions, assignments, overdue items, and project deadlines.

Coordinate audits and reviews, including correspondence, documentation, and follow-up with provider agencies.

Support procurement, contract review, contract administration, resource tracking, and oversight.

Gather, organize, maintain, and analyze Bureau records and data.

Help develop standard operating procedures, forms, new processes, and pilot initiatives.

Participate in Bureau meetings, fieldwork, planning, and management updates.

Assist with staff training materials addressing identified risks.

Maintain records systems, protect confidentiality, and coordinate approved disclosure of records.

Required Qualifications:

Sound judgment and discretion in handling confidential and sensitive information.

Ability to collect, organize, analyze, and evaluate data and make recommendations.

Ability to interpret and apply laws, regulations, policies, procedures, and standards.

Ability to maintain accurate and confidential records and prepare clear reports, correspondence, charts, graphs, and tables.

Strong written and oral communication and professional collaboration skills.

Knowledge of report-writing and process-improvement methods.

Ability to manage competing deadlines, work independently and collaboratively, and elevate issues appropriately.

Preferred Qualifications:

Experience with administrative reviews, audits, referrals, or corrective action monitoring.

Experience with records management, data analysis, and project tracking.

Familiarity with procurement, contract administration, fiscal monitoring, or process documentation.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

Forquestionsregarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity /affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Job

Administrative Services

Agency

Department of Developmental Services

Schedule

Full-time

Shift

Day

Salary

73,615.88 - 106,401.62 Yearly