Office Support Specialist I

Massachusetts Department of Public Health; Templeton (MA); On-site; USD 58,000 - 82,000; Full time

Job summary

Massachusetts Department of Developmental Services (DDS) is seeking an Office Support Specialist I to provide administrative support to the Templeton Community Services leadership and program teams. The role includes scheduling trainings, managing attendance documentation, and assisting with onboarding new staff.

The position is based in Baldwinville, MA, with a typical 9:00am–5:00pm schedule, Monday to Friday, and a strong emphasis on coordinating administrative tasks across three programs

Qualifications

• Two years of full‑time, or equivalent part‑time, administrative experience or related experience.
• Substitutions include an Associate's or higher degree in business administration for the required experience.

Responsibilities

• Operates standard office machines and equipment.
• Schedules staff for trainings and related activities including space reservations and equipment checks.
• Assists with training new employees upon hire.
• Provides administrative support to the TCS management and clinical teams.
• Supports the Office Support Specialist II.

Skills

Administrative support

Scheduling

Office equipment

Education

Associate's degree in business administration

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Office Support Specialist I (260006Q2)

Job Description

Office Support Specialist I - ( 260006Q2 )

Description

The Department of Developmental Services (DDS) is excited to offer this excellent opportunity to a motivated and talented individual for the Office Support Specialist I position.This position will support Templeton Community Services (TCS) which provides residential, clinical and health related services to individuals with intellectual disabilities.

The Office Support Specialist I will provide administrative support to the Director of the Templeton Community Services, AssistantDirector, Program Managers and the Residential Supervisors forthe three programs within TCS (Templeton Community Program, Monadnock Program and North Central Program).

Duties and Responsibilities include but are not limited to:

• Operates standard office machines and equipment.
• Schedules staff for all trainings, complete all functions related to the scheduling (reserves space, ensures equipment is operational, maintains documentation for employee attendance, etc.)
• Assists with training new employees upon hire.
• Provides administrative assistance to all TCS management team and clinical teams.
• Provides administrative support to the Office Support Specialist II.

Please Note:

This position is located in Baldwinville, MA.

Schedule: Monday through Friday: 9:00am – 5:00pm

Days Off: Sunday/Saturday

About the Department of Developmental Services

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

Forquestionsregarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:

I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.

II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Educational substitutions will only be permitted for a maximum of two years of the required experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Job

Administrative Services

Agency

Department of Developmental Services

Schedule

Full-time

Shift

Day

Job Posting

Oct 1, 2026, 6:21:39 PM

Number of Openings

1

Salary

57,865.34 - 81,582.28 Yearly

If you have Diversity, affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kendy Derival, [e-mail] - 8572835867

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No