Program & Intake Support Specialist

Inter--tribal-Council-of-Nevada; Sparks (NV); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

15 paid holidays per year

2 weeks annual leave

Paid sick leave

100% employer-paid health insurance (m

401(k) retirement plan with 4% match

Job summary

Inter-Tribal Council of Nevada seeks a Clerical Support Specialist under the Native Workforce Development Program Coordinator to provide direct staff support and assist customers. The role includes answering calls, guiding applicants, intake assistance, data entry, and keeping filing systems organized and secure.

You will work as part of a team, attend meetings and trainings, and help maintain program materials and the website.

Qualifications

• High school diploma or equivalent with three years experience in employment, training, or related fields, OR a college degree with major in Education, Business Administration, Sociology, and Social Work is preferred, OR any combination of education, experience, training or other preparation indicating possession of required knowledge, abilities, and skills outlined for this position.
• Computer literacy and accurate typing rate of 45 WPM are required.
• Must possess a valid Nevada Driver’s License; own reliable vehicle and carry appropriate insurance.

Responsibilities

• Answer telephone calls, forward messages, and record written messages as needed.
• Assist staff in informing/applicant inquiries and completing forms for program participation.
• May assist with intake/assessments to determine eligibility of program applicants.
• Data entry of customer information into electronic database systems.
• Data entry of program payables into the organization’s database.
• Maintain program and customer filing systems (manual and electronic).
• Assist with procurement of supplies and equipment.
• Develop and input program documents in fillable formats; assist in maintaining program website.

Skills

Customer service

Communication skills

Time management

Data entry

Education

High school diploma or equivalent; college degree preferred in Education, Business Administration, Sociology, or Social Work

Job description

Inter-Tribal Council of Nevada seeks a Clerical Support Specialist under the Native Workforce Development Program Coordinator to provide direct staff support and assist customers. The role includes answering calls, guiding applicants, intake assistance, data entry, and keeping filing systems organized and secure.

You will work as part of a team, attend meetings and trainings, and help maintain program materials and the website.