Program Support Specialist - Native Workforce

Inter-Tribal Council of Nevada; Sparks (NV); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

15 paid holidays per year

2 weeks of annual leave (vacation)

Paid sick leave

100% employer-paid health insurance (m

Health coverage: medical, dental, and视

401(k) retirement plan with 4% match

Professional development

Job summary

Inter-Tribal Council of Nevada seeks a detail-oriented administrative assistant to provide direct staff support for the Native Workforce Development Program. You will handle phone inquiries, assist with intake processes, data entry, and file maintenance to ensure smooth program operations.

The role requires accuracy, confidentiality, and teamwork, with opportunities to support staff during peak periods and participate in training. Strong computer literacy and 45 WPM typing are expected.

Qualifications

• High school diploma or equivalent with three years experience in employment, training, or related fields, OR a college degree with major in Education, Business Administration, Sociology, and Social Work is preferred, OR any combination of education, experience, training or other preparation indicating possession of required knowledge, abilities, and skills outlined for this position;

Responsibilities

• Assists in answering all telephone calls, forwarding messages to voice mails, and recording written messages when necessary.
• Assists staff in providing information to telephone and walk-in applicant inquiries regarding program applicants and in completing forms.
• May assist staff in conducting intake/assessments to determine eligibility of program applicants and in completing required forms for NWD Program participation.
• May assist in data entry of customer information into electronic database system.
• Data entry of program payables into electronic database of organization.
• Maintenance of program supplies, equipment, and filing systems (manual/electronic).
• Assists with spot audits of customer files and preparing new applicant files.

Skills

Telephone etiquette

Data entry

Customer service

Office software

Education

High school diploma or equivalent

College degree in Education, Business Admin., Sociology, or Social Work

Job description

Inter-Tribal Council of Nevada seeks a detail-oriented administrative assistant to provide direct staff support for the Native Workforce Development Program. You will handle phone inquiries, assist with intake processes, data entry, and file maintenance to ensure smooth program operations.

The role requires accuracy, confidentiality, and teamwork, with opportunities to support staff during peak periods and participate in training. Strong computer literacy and 45 WPM typing are expected.