Program Evaluator — Data-Driven Quality & Outcomes

Family-Connections,-Inc.-; Elm Park Village (NJ); On-site; USD 52,000 - 57,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Retirement plans

Paid holidays

Job summary

Family Connections seeks a Program Evaluator to collect, analyze, and report data assessing the effectiveness of program services. You will work with data across EHR, Salesforce, and survey tools, supporting qualitative and quantitative analyses to inform ongoing quality improvements.

You will develop outcome tracking systems, generate clear reports for staff and funders, and contribute to the organization’s commitment to antiracist, culturally inclusive practices.

Qualifications

• Bachelor’s degree required; master’s degree preferred in Public Health, Program Evaluation, Statistics, Social Work, Public Administration, Psychology, Sociology, or related discipline.
• Program evaluation experience required.
• Experience evaluating Evidence Based Practices is required.
• Experience with both quantitative and qualitative research methods.
• Proficiency with software including EHRs, spreadsheets, databases, online surveys, and analysis tools.

Responsibilities

• Develop, maintain and report on data to evaluate program services under the guidance of the Director of Quality.
• Input, update and manage data across platforms including EHR, Salesforce, Alchemer, and funder requirements.
• Support qualitative and quantitative analysis of consumer care and quality measures.
• Analyze and measure program outcomes; contribute to sustainability planning.
• Advise on rapid cycle PDSA for continuous quality improvement.
• Monitor fidelity of Evidence-Based Practices.
• Create evaluation and outcome reports; share with staff, partners, and funders.
• Collaborate with IT to develop new outcome tracking systems.
• Review indicators annually and adjust as needed.
• Break out data by key program features for reporting.
• Develop graphs, infographics, and data visualizations for reports.
• Prepare presentations and reports based on findings.
• Serve on the Quality Improvement Committee.

Skills

Data analysis

Quantitative methods

Qualitative methods

Communication

Time management

Team collaboration

Ethics

Diversity sensitivity

Education

Bachelor’s degree

Master’s degree preferred

Tools

Electronic Health Records

Salesforce

Alchemer

Database management

Online survey tools

Qualitative analysis software

Quantitative analysis software

Job description

Family Connections seeks a Program Evaluator to collect, analyze, and report data assessing the effectiveness of program services. You will work with data across EHR, Salesforce, and survey tools, supporting qualitative and quantitative analyses to inform ongoing quality improvements.

You will develop outcome tracking systems, generate clear reports for staff and funders, and contribute to the organization’s commitment to antiracist, culturally inclusive practices.