Remote Clinical Data & QA Coordinator - EHR Excellence

Northeast Family Services; Manchester (NH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

3 weeks paid vacation

11 Paid holidays

Generous sick time including mental健康

Job summary

Northeast Family Services seeks a Clinical Data and Quality Coordinator to lead data analytics, reporting, and QA initiatives. You will partner with the QA Manager to manage EHR projects, KPIs, and daily productivity tracking for our operations team.

This remote role requires strong Excel and SQL skills, meticulous attention to detail, and collaboration with program staff across states to improve data utilization, compliance, and workflows.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years of experience with data analytics.
• Minimum 2 years of EHR (Electronic Health Records) technical support, training, and administration experience preferred.
• Experience in supporting behavioral health programming.
• Extensive knowledge of and experience with Word, Excel, and Outlook.
• SQL experience is a plus!
• Excellent communication skills.
• Ability to form positive collaborative relationships with program managers and staff.
• Ability to work remotely and must reside in RI, MA, NH, or NY.

Responsibilities

• Collaborate with QA Manager to review, quality check, and clean data sets.
• Provide a high level of attention to detail and consultative service skills with interactions of staff.
• Participate in development of training plans for data utilization.
• Acts as project coordinator for all Clinical Quality related projects such as establishing KPIs, Quality Assurance Plans, monitoring, and reporting on compliance.
• Responsibility for problem solving, assessing processes and issues, and collaborating with staff and providers to develop solutions resulting in efficient and functional workflows for end users of our software application.
• Identifies, assesses, troubleshoots EHR related issues as they occur, and sees through to full resolution.
• Coordinate documentation and training.
• Maintains proper user control by adding and deactivating users and updating credentials as necessary.
• Maintains confidentiality of all patient/client and employee information.
• Collaborates with Program Directors to disseminate and review data as required.
• Participates in agency meetings and in-services. Completes staff training as required.
• Other duties as assigned.

Skills

Data analytics

Communication

Team collaboration

Education

High School Diploma

Tools

Excel

Word

Outlook

SQL

EHR systems

Job description

Northeast Family Services seeks a Clinical Data and Quality Coordinator to lead data analytics, reporting, and QA initiatives. You will partner with the QA Manager to manage EHR projects, KPIs, and daily productivity tracking for our operations team.

This remote role requires strong Excel and SQL skills, meticulous attention to detail, and collaboration with program staff across states to improve data utilization, compliance, and workflows.