Program Director - Sunnyside, Queens (Residential)

Phipps Neighborhoods; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

Phipps Neighborhoods is seeking a qualified candidate to manage and supervise the Barnett Program in New York City. The role involves overseeing staff, developing case management plans, conducting outreach, and organizing community activities.

The ideal candidate will possess a Bachelor’s degree in a relevant field and strong communication skills. The position offers a salary range of $70,000 to $75,000 annually, and requires full-time on-site commitment.

Qualifications

• Bachelor’s degree required.
• Excellent verbal and written communication skills.
• Proficiency in web-based databases for daily client data entry.

Responsibilities

• Provide oversight management and supervision to the Barnett Program.
• Interview, hire, and evaluate all staff.
• Develop case management plans with client profiles.
• Conduct outreach to residents of Barnett.

Skills

Excellent verbal and written communication skills

Proficient in web-based databases

Education

Bachelor’s degree in Social Work, Psychology, Counseling, or Human Services

Master’s degree preferred

Job description

Company Address: Phipps Neighborhoods Inc., 257 Park Ave S, c/o Phipps Houses Service, Inc. 12 FL, New York, NY 10010, USA

Responsibilities

• Provide oversight management and supervision to the Barnett Program.
• Interview, hire, and evaluate all staff.
• Schedule monthly supervision meetings and staff meetings.
• Participate in internal and external committee meetings.
• Prepare board reports and present at board meetings.
• Prepare monthly reports to submit to supervisor.
• Plan innovative events and activities for residents at Barnett.
• Supervise staff, interns, and volunteers.
• Develop case management plan with client profile, needs assessment, service plan, tracking forms, and release forms for participants.
• Conduct outreach to residents of Barnett to provide flyers, newsletters, and updates related to Phipps Neighborhoods Programs.
• Conduct surveys to assess the needs of residents at Barnett.
• Provide ongoing case management to ensure residents’ needs are met.
• Organize, promote, and implement recreation, education, and cultural activities.
• Act as liaison with local service providers and community-based organizations.
• Maintain monthly reports and related records as required.
• Make referrals to financial counseling and host financial workshops on site with local financial institutions.
• Support residents with rent arrears, recertifications, applying for benefits, one‑shot deals, and relocations.
• Ensure residents are enrolled in educational and training opportunities and workforce development.
• Encourage participation in weekly projects, special events, and activities.
• Ensure orders are placed in Yardi and that invoices are paid.
• Identify volunteers or local partner organizations to facilitate workshops.
• Complete staff performance evaluations.
• Coordinate with Phipps Neighborhoods Programs to enroll residents into programs.
• Serve as liaison to NYC agencies and community stakeholders.
• Create local partnerships to provide resources supporting health, mental health, food pantries, workforce, and financial institutions.
• Meet monthly with Property Management Team.
• Hold quarterly partnership meetings to identify program needs.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Counseling, or Human Services; master's degree preferred.
• Excellent verbal and written communication skills.
• Proficient in web‑based databases for daily client data entry.

Salary Range: $70,000-$75,000 annually based on experience, skillset, and credentials.

Schedule: Full Time; on‑site.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.