Case Manager - Far Rockaway, Queens

Phipps Neighborhoods; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

A community support agency in Far Rockaway, NY is seeking a Residential Case Manager to conduct intake assessments and develop treatment plans for clients. The ideal candidate will have a Bachelor’s Degree in a relevant field, with 2-5 years of experience in social services, particularly in areas like mental illness and substance abuse. Strong communication skills and sensitivity to diversity are essential. Compensation is between $50,000 and $55,000 annually with a Monday-Friday schedule.

Qualifications

• Bachelor’s Degree preferred or Associates Degree with 2-5 years experience.
• Experience in mental illness, substance abuse, housing, health, and entitlements.
• Commitment to a strength-based perspective.

Responsibilities

• Conduct comprehensive intake assessment and develop treatment plans for residents.
• Monitor clients’ emotional and physical well-being.
• Maintain documentation of case files for compliance.

Skills

Excellent written and verbal communication skills

Strong computer skills

Understanding of developmental needs of young adults

Sensitivity to ethnic and cultural diversity

Bi-lingual (Spanish)

Education

Bachelor’s Degree in Social Work, Psychology, Sociology, or related field

Minimum Associates Degree

Job description

Duties and Responsibilities

• Conduct a comprehensive intake assessment for all new residents and review the agency’s policies and procedures with them. Develop treatment plan for all residents. Monitor clients’ emotional, social and physical well-being, as well as their progress.
• Maintain concise and accurate resident files in Salesforce database.
• Monitor residents’ medication.
• Provide residents with necessary referrals, including emergencies such as hospitalization, detox, etc. Inform residents about on‑site, agency and community resources that are available to them.
• Participate in case conferences, staff meetings and training sessions and represent the agency at assigned meetings and conferences. Input data in Salesforce database daily for all the residents. Attend professional development trainings, supervision meetings, conferences, and staff meetings.
• Provide monthly statistical reports on time and accurately.
• Work cooperatively with staff at all levels to ensure quality service provision and the development and improvement of team performance. Assist residents in the planning, prioritizing and long‑term goals and short‑term goals.
• Maintain and oversee documentation of case files for compliance with regulatory agency.
• Perform other tasks as deemed necessary by the Program Director, Managing Director of Supportive & Economic Empowerment and/or Deputy Executive Director of Community & Economic Empowerment.

Qualifications

• Bachelor’s Degree Preferred required in Social Work, Psychology, Sociology, or Human Services or related field.
• Minimum Associates Degree with two to five years’ experience.
• Previous experience in the following areas: mental illness, substance abuse, housing, health, entitlements, workforce, and formerly incarcerated.
• Qualified candidates must have a strong understating of the developmental needs of young adults, sensitivity to ethnic and cultural diversity, and knowledge of and commitment to working from a strength‑based perspective.
• Applicant must have excellent written and verbal communication skills, as well as strong computer skills.
• Bi‑lingual (Spanish) a plus.

Schedule

Monday-Friday 9am-5pm

Location

Far Rockaway, NY

Compensation

$50,000-$55,000k annually

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.