Program Director - Sunnyside, Queens (Residential)

Phipps; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

Phipps in New York City is looking for a dynamic individual to manage the Barnett Program. This full-time role involves supervising staff, developing case management plans, and ensuring residents' needs are met through various activities and outreach.

Ideal candidates have a Bachelor's degree in social work or a related field, with a preference for a Master's degree and bilingual Spanish skills. The salary range is between $70,000 and $75,000 annually based on experience.

Qualifications

• Bachelors in social work, Psychology, Counseling, or Human Services; Master’s degree preferred.
• Bilingual Spanish preferred.
• Excellent verbal and communication skills.
• Computer literate.
• Ability to handle web-based databases to input client data daily.

Responsibilities

• Provide oversight management and supervision to Barnett Program.
• Responsible for interviewing, hiring, evaluating all staff.
• Develop case management plan with client profile and service plan.
• Conduct outreach to the residents to provide information and resources.
• Organize, promote, and implement recreation and cultural activities.

Skills

Excellent verbal and communication skills

Bilingual Spanish preferred

Computer literate

Ability to handle web-based databases

Education

Bachelors in social work, Psychology, Counseling, or Human Services

Master’s degree preferred

Job description

Responsibilities

• Provide oversight management and supervision to Barnett Program.
• Responsible for interviewing, hiring, evaluating all staff.
• Schedule: monthly supervision of staff, as well as monthly staff meetings.
• Participate in professional development training.
• Participate in internal and external committee meetings.
• Prepare board reports, and present at board meetings.
• Prepare monthly reports to submit to supervisor.
• Plan innovative events and activities for residents at Barnett.
• Supervise staff, interns, and volunteers.
• Develop case management plan with client profile, needs assessment, service plan, tracking forms, and release forms for participants.
• Conduct outreach to the residents of Barnett to provide flyers, newsletters, and updates related to Phipps Neighborhoods Programs.
• Conduct surveys of the needs of residents at Barnett.
• Provide ongoing case management to ensure residents’ needs are met.
• Organize, promote, and implement recreation, education, and cultural activities.
• Liaison with local service providers and community-based organization.
• Prepare monthly reports and maintain related records as required.
• Make referrals to Financial Counseling, and host financial workshops on site with local financial institutions.
• Support residents with rent arrears, recertifications, applying for benefits and one shot deals, and relocations.
• Ensuring that residents are enrolled in educational & training opportunities, as well as workforce development.
• Conduct outreach for residents to participate in weekly projects, special events, and activities.
• Ensure that orders are placed in Yardi, and that bills are paid with invoices.
• Input document information into database system Salesforce.
• Identify volunteers or local partner organizations to facilitate workshops.
• Complete staff performance evaluation.
• Coordinate with Phipps Neighborhoods Programs to enroll residents into programs.
• Serve as liaison to NYC agencies and community stockholders.
• Create local partnerships to provide residents with resources to support their various needs in: health, mental health, food pantries, workforce, financial institutions.
• Meet monthly with Property Management Team.
• Hold quarterly Partnership meetings to identify the needs of the program.

Qualifications

• Bachelors in social work, Psychology, Counseling, or Human Services; Master’s degree preferred.
• Bilingual Spanish preferred.
• Excellent verbal and communication skills.
• Computer literate.
• Ability to handle web-based databases to input client data daily.

Salary Range

$70,000-$75,000 annually based on experience, skillset, and credentials

Location

Sunnyside, Queens, NY

Schedule

Full Time; on-site

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Phipps Houses and Affiliates is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, citizenship or national origin, ancestry, alienage, citizenship status, age, disability or handicap, sex, marital status, veteran status, pregnancy, gender, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.