Program Director - Housing-First Shelter for Women (Queens)

Careers In Nonprofits; New York (NY); On-site; USD 95,000 - 100,000; Full time

Job summary

Careers In Nonprofits in New York is seeking a Program Director to lead a 200-bed women’s shelter within a Housing-First nonprofit. You will supervise day-to-day operations, ensure service goals are met, and report to the Assistant Vice President, Services.

The role requires strong communication and relationship-building skills and prior shelter experience. Based in Queens, NY, this full-time permanent position offers the chance to drive program quality, collaborate with local officials, and

Qualifications

• 2+ years of shelter experience required.
• Bachelor's degree required.
• Experience in program management.
• Understanding of residential operations.
• Excellent verbal and written communication skills.

Responsibilities

• Oversees all program operations to meet client needs.
• Ensure DHS outcomes for placements, long term stayers, placement retention, facility standards, and QA metrics.
• Oversees process, census, vocational services, case management, facilities and housing placement services.
• Ensures operations follow regulatory requirements (State OTDA/DHS/hiring organization).
• Provides leadership, direction and supervision to management staff, including Director of Social Services, Security Manager, and permanent housing placement staff; assigns driving schedule to the site driver.
• Hires and reviews performance of all management staff.
• Interfaces with the community, neighborhood associations and other local service providers.
• Experience in facilitating and leading a Community Advisory Board (CAB).
• Drives and monitors program results.
• Completes program status reports.
• Creates and monitors program corrective action plans when needed.
• Other duties as assigned.

Skills

Shelter experience

Bachelor’s degree

Program management

Residential operations

Verbal and written communication

Education

Bachelor’s degree

Job description

Careers In Nonprofits in New York is seeking a Program Director to lead a 200-bed women’s shelter within a Housing-First nonprofit. You will supervise day-to-day operations, ensure service goals are met, and report to the Assistant Vice President, Services.

The role requires strong communication and relationship-building skills and prior shelter experience. Based in Queens, NY, this full-time permanent position offers the chance to drive program quality, collaborate with local officials, and