Program Director

Westhab Inc.; New York (NY); On-site; USD 80,000 - 90,000; Full time

Job summary

Westhab Inc. is seeking a Program Director to lead the administration of a 200+ bed women’s homeless shelter in Queens, NY. The role requires ensuring service goals are met and overseeing day-to-day operations with a focus on compliance and quality assurance.

The ideal candidate will have a Master’s or Bachelor’s in a related field, 4+ years of supervisory experience in a DHS shelter, and strong administrative skills. The position involves on-site leadership and community collaboration.

Qualifications

• Master’s Degree preferred; Bachelor Degree required in human services or related field.
• At least 4 years’ supervisory experience operating a DHS shelter is preferred.
• Strong administrative skills and an understanding of residential operations required.
• Experience in program management and knowledge of OTDA and DHS regulations required.
• Proficient in working in CARES.

Responsibilities

• Oversees all program operations to ensure success of the program in meeting client needs.
• Ensures compliance with DHS outcomes regarding placements, long term stayers, placement retention, facility standards, and Westhab’s performance and quality assurance measurements.
• Oversees process, census, vocational services, case management, facilities and housing placement services.
• Hires and reviews performance of all management staff.
• Ensures operations are in compliance with regulatory requirements (State OTDA / DHS / Westhab).
• Provides leadership and direction to management staff, including Director of Social Services, Facility Manager, Security Manager, and permanent housing placement staff ensuring support is in place to ensure the success of the shelter.
• Interfaces with the community, neighborhood associations and other local service providers.
• Drives and monitors program results
• Creates and monitor program corrective action plans when needed
• On Call 24 hours/7 days a week
• Other duties as assigned.

Skills

Supervisory experience

Administrative skills

Regulatory knowledge

Education

Master's degree preferred

Bachelor's degree in human services or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Director

Full time Senior Management Queens, NY, US

5 days ago Requisition ID: 3288

Salary Range: $80,000.00 To $90,000.00 Annually

JOB DESCRIPTION

JOB TITLE: PROGRAM DIRECTOR

FLSA : EXEMPT

DIVISION : SERVICES

REPORTS TO: ASSISTANT VICE PRESIDENT, SERVICES

LOCATION: COLLEGE POINT (QUEENS), NY

SALARY: $80,000.00 - $90,000.00 annually

SUMMARY

The Program Director is responsible for the overall administration of a 200+ bed women’s homeless shelter. Provides leadership for the day to day operation of the facility, as well as program accountability to ensure service goals are met or exceeded. Proof of covid 19 vaccine is required.

DUTIES/RESONSIBILITIES:

• Overseesall program operations to ensure success of the program in meeting client needs.
• Ensures compliance with DHS outcomesregardingplacements, long term stayers, placement retention, facility standards, as well asWesthab’sperformance and quality assurance measurements.
• Oversees process, census, vocational services, case management,facilitiesand housing placement services.
• Hires andreviewsperformance of all management staff.
• Ensures operationsare in compliance withregulatory requirements (State OTDA / DHS /Westhab).
• Provides leadership and direction to management staff, including Director of Social Services, Facility Manager, Security Manager, and permanent housing placement staff ensuring support is in place to ensure the success of the shelter.
• Interfaces with the community, neighborhoodassociationsand other local service providers.
• Drives and monitors program results
• Creates and monitor program corrective action plans when needed
• On Call 24 hours/7 days a week
• Other duties as assigned.

REQUIREMENTS:

Master’s Degree preferred, Bachelor Degree required in human services or related field. At least 4 years’ supervisory experience operating a DHS shelter is preferred. Strong administrative skills and an understanding of residential operations required; Experience in program management and knowledge of OTDA and DHS regulations required. Proficient in working in CARES

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominentcommunity development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission -Building Communities. Changing Lives.Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicableOSHAstandards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.