Program Director, Behavioral Health & Stabilization Services

Behavioral Health Network, Inc.; Worcester (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Purpose-Driven Work

Professional Growth

Team Culture

Stability & Opportunity

Comprehensive Benefits

Great Place to Work

Job summary

Behavioral Health Network, Inc. seeks a Program Director to lead the Clinical Stabilization Services (CSS) team in Western Massachusetts, overseeing clinical, administrative, fiscal, and operational aspects of a residential program.

You will ensure trauma-informed, recovery-oriented care, recruit and develop staff, manage licensing and regulatory compliance, and partner with senior leadership on budgeting and strategic planning.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in a clinical or human-services field preferred.
• Clinical licensure such as LADC I, LICSW, or LMHC preferred.
• At least five years of experience in human services required, including two years supervisory experience.
• Experience leading substance-use treatment or stabilization services preferred.
• Working knowledge of Massachusetts DPH Bureau of Substance Addiction Services regulations.
• Commitment to empowerment, harm reduction, trauma-informed care, recovery and community integration.
• Excellent leadership, communication, organizational, and collaboration skills.

Responsibilities

• Provide clinical, administrative, fiscal, and operational leadership for BHN's Clinical Stabilization Services program.
• Plan, develop, organize, and direct program operations in alignment with BHN's mission and regulatory requirements.
• Ensure high-quality, trauma-informed clinical services within a safe residential environment.
• Oversee admissions, census, assessments, treatment planning, documentation, and discharge planning.
• Promote multidisciplinary collaboration among clinical, medical, nursing, recovery-support and case-management staff.
• Maintain program licensing and regulatory compliance with MA DPH and accreditation requirements.
• Lead recruitment, onboarding, training, supervision, and professional development for program leaders and staff.
• Monitor incidents, required trainings, documentation quality, productivity, and quality-assurance activities.
• Partner with senior leadership on budgeting, resource planning, and forecasting.
• Strengthen relationships with referral sources, payers, and community providers to promote continuity of care.

Education

High school diploma or GED

Bachelor's degree in clinical or human-services field (preferred)

Clinical licensure such as LADC I, LICSW, or LMHC (preferred)

5+ years experience in human services

2+ years supervisory experience

Experience in substance-use treatment or stabilization services (preferred)

MA DPH regulatory knowledge (preferred)

Job description

Behavioral Health Network, Inc. seeks a Program Director to lead the Clinical Stabilization Services (CSS) team in Western Massachusetts, overseeing clinical, administrative, fiscal, and operational aspects of a residential program.

You will ensure trauma-informed, recovery-oriented care, recruit and develop staff, manage licensing and regulatory compliance, and partner with senior leadership on budgeting and strategic planning.