Program Coordinator — Transportation Tech & QA

VetJobs; Kentwood (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Tuition reimbursement

Job summary

Intertek in Kentwood, MI is seeking a Program Coordinator to join our Transportation Technologies team. This on-site role supports technical, production, quality and administrative teams, handling scheduling, onboarding, forms, and customer inquiries.

The position emphasizes MS Office proficiency, multi-tasking ability, and a focus on quality and customer service. Regular hours are Monday to Friday, 8am–5pm, with competitive benefits.

Qualifications

• High school diploma or equivalent.
• Microsoft Office (Word, Excel, Outlook) experience.
• 2 years' office administration experience.
• Ability to plan, organize, and meet deadlines.
• Strong verbal and written communication.
• Detail-oriented with good time management.
• Ability to work in a fast-paced environment.
• Customer-focused and quality-driven.

Responsibilities

• Assist with, track and report customer activities and inquiries.
• Coordinate policy changes and updates.
• Assist with onboarding of new customers.
• Create and manage forms.
• Perform other duties as assigned.
• Support department with administrative tasks and project timelines.

Skills

Office administration

Microsoft Word

Microsoft Excel

Microsoft Outlook

Communication skills

Time management

Customer service

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Intertek in Kentwood, MI is seeking a Program Coordinator to join our Transportation Technologies team. This on-site role supports technical, production, quality and administrative teams, handling scheduling, onboarding, forms, and customer inquiries.

The position emphasizes MS Office proficiency, multi-tasking ability, and a focus on quality and customer service. Regular hours are Monday to Friday, 8am–5pm, with competitive benefits.