Coordinator, Program - Kentwood, MI

MSCCN; Kentwood (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

PTO

Tuition reimbursement

Job summary

Intertek is seeking a Program Coordinator to support the Transportation Technologies team in Kentwood, MI. The role focuses on assisting the technical, production, quality, and administrative teams with projects, developing timelines, and ensuring smooth communication across departments.

Responsibilities include handling customer activities, onboarding new customers, form creation, and policy updates. This is an on-site position with a standard Monday–Friday schedule; benefits are provided as

Qualifications

• High school diploma or equivalent required.
• Proficiency with Microsoft Word, Excel, Outlook.
• Minimum 2 years in office administration.
• Ability to communicate effectively verbally and in writing.
• Detail-oriented with strong time management.

Responsibilities

• Assist with customer activities tracking and inquiries.
• Coordinate policy changes and updates.
• Assist with onboarding of new customers.
• Create and manage forms.
• Other duties as assigned.

Skills

Customer focus

Communication

Time management

Multitasking

Data entry

Attention to detail

Team coordination

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Program Coordinator to join our Transportation Technologies team in Kentwood, MI. This is a fantastic opportunity to grow a versatile career in administration.

Intertek's Transportation Technologies team offers Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enables our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Program Coordinator is responsible for supporting the technical, production, quality, and administrative teams with any tasks and projects related to the department.

Perform administrative duties to support the department. Develop realistic project timelines and communicate with relevant team members to keep work moving forward.

Shift/Schedule: Monday - Friday, 8am to 5 pm

Salary & Benefits Information

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you’ll do:

• Assisting with, tracking and reporting of customer activities and inquiries
• Coordinate policy changes and updates
• Assist with onboarding of new customers
• Create and manage forms
• Other duties as assigned

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Additional Qualifications/Responsibilities

Minimum Requirements & Qualifications

• High school diploma or equivalent
• Microsoft Office software experience including Word, Excel, Outlook
• 2 years' experience in office administration
• Proven ability to independently plan, organize, and complete projects within established standards, objectives, and time frames
• Ability to communicate effectively in both verbal (including via telephone) and written formats
• Ability to work in a fast-paced, multi-tasking environment with shifting priorities
• Must be customer focused and quality driven
• Must be detail-oriented and able to effectively prioritize and organize workload, with efficient time management
• Ability to sit and work on a computer for prolonged periods of time
• Physical dexterity to perform the clerical functions which are inherent to the position, such as: data entry via computer keyboard, writing, operating a telephone, and filing