Program Coordinator, Patient Experience & Engagement

Cone Health; Greensboro (NC); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Cone Health is seeking a Program Coordinator to provide administrative and operational support for system-wide improvement initiatives. The role involves planning, coordinating training, scheduling, registration, and attendance tracking across programs.

The position collaborates with leadership, manages budgets, analyzes data, and supports promotional efforts to engage participants. A Bachelor's Degree and 3 years of relevant experience are required.

Formación

• Required: Bachelor’s Degree.
• Required: 3 years of experience.
• Administrative and operational support experience.

Responsabilidades

• Collaborates with hospital leadership to design, plan, and implement new programs or initiatives.
• Oversees program logistics, including scheduling meetings and arranging venues.
• Communicates with physicians, nurses, staff, patients, and partners to promote participation.
• Collects and manages attendance, outcomes, and feedback.
• Conducts data analysis to evaluate performance and provide recommendations.

Conocimientos

Program coordination

Data analysis

Budget management

Stakeholder communication

Meeting planning

Marketing collaboration

Educación

Bachelor's Degree

Descripción del empleo

The Program Coordinator is responsible for executing administrative and operational support for assigned programs related to planning, directing and coordination of activities associated with system-wide improvement, innovation design and training. Working under general supervision, this position assists with the creation of support materials, basic data reporting associated with budget and improvement outcomes, training scheduling, participant registration and attendance tracking.

Essential Job Function

• Collaborates with hospital leadership to design, plan, and implement new programs or initiatives that align with the organization's strategic goals and mission to improve patient outcomes.
• Oversees all aspects of program logistics, including scheduling meetings, arranging venues, coordinating materials and equipment, and ensuring smooth execution of program activities.
• Communicates with internal and external stakeholders, such as physicians, nurses, administrative staff, patients, and community partners, to promote program participation, gather feedback, and ensure program relevance and effectiveness.
• Collects and manages program data, such as attendance, outcomes, and feedback.
• Conducts data analysis to evaluate program performance and impact, presenting findings to leadership and making data-driven recommendations for improvement.
• Assists in developing and managing program budgets, tracking expenses, and ensuring financial compliance.
• Collaborates with the marketing department to create promotional materials, newsletters, and social media content to raise awareness of programs and attract participants.
• Designs and implement program evaluation strategies to assess the effectiveness and efficiency of initiatives.
• Prepares regular reports for leadership, summarizing program outcomes, challenges, and recommendations for program enhancement or expansion.
• Performs other duties as assigned.

Education

• Required: Bachelor's Degree

Experience

• Required: 3 Years