Program Coordinator, Patient Experience & Engagement

Cone Health Medical Group; Greensboro (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

Cone Health Medical Group in Greensboro, NC is seeking a Program Coordinator to provide administrative and operational support for system-wide improvement initiatives, including planning, directing, and coordinating activities.

You will assist with budget tracking, data reporting, training scheduling, participant registration, and attendance tracking while collaborating with leadership and stakeholders to drive program success.

Qualifications

• Bachelor's Degree required.
• Minimum 3 years of experience in program coordination or related field.

Responsibilities

• Collaborates with hospital leadership to design, plan, and implement new programs or initiatives that align with the organization's strategic goals and mission to improve patient outcomes.
• Oversees all aspects of program logistics, including scheduling meetings, arranging venues, coordinating materials and equipment, and ensuring smooth execution of program activities.
• Communicates with internal and external stakeholders, such as physicians, nurses, administrative staff, patients, and community partners, to promote program participation, gather feedback, and ensure program relevance and effectiveness.
• Collects and manages program data, such as attendance, outcomes, and feedback.
• Conducts data analysis to evaluate program performance and impact, presenting findings to leadership and making data-driven recommendations for improvement.
• Assists in developing and managing program budgets, tracking expenses, and ensuring financial compliance.
• Collaborates with the marketing department to create promotional materials, newsletters, and social media content to raise awareness of programs and attract participants.
• Designs and implement program evaluation strategies to assess the effectiveness and efficiency of initiatives.
• Prepares regular reports for leadership, summarizing program outcomes, challenges, and recommendations for program enhancement or expansion.
• Performs other duties as assigned.

Education

Bachelor's Degree

Job description

The Program Coordinator is responsible for executing administrative and operational support for assigned programs related to planning, directing and coordination of activities associated with system-wide improvement, innovation design and training. Working under general supervision, this position assists with the creation of support materials, basic data reporting associated with budget and improvement outcomes, training scheduling, participant registration and attendance tracking.

Essential Job Function:

• Collaborates with hospital leadership to design, plan, and implement new programs or initiatives that align with the organization's strategic goals and mission to improve patient outcomes.
• Oversees all aspects of program logistics, including scheduling meetings, arranging venues, coordinating materials and equipment, and ensuring smooth execution of program activities.
• Communicates with internal and external stakeholders, such as physicians, nurses, administrative staff, patients, and community partners, to promote program participation, gather feedback, and ensure program relevance and effectiveness.
• Collects and manages program data, such as attendance, outcomes, and feedback.
• Conducts data analysis to evaluate program performance and impact, presenting findings to leadership and making data-driven recommendations for improvement.
• Assists in developing and managing program budgets, tracking expenses, and ensuring financial compliance.
• Collaborates with the marketing department to create promotional materials, newsletters, and social media content to raise awareness of programs and attract participants.
• Designs and implement program evaluation strategies to assess the effectiveness and efficiency of initiatives.
• Prepares regular reports for leadership, summarizing program outcomes, challenges, and recommendations for program enhancement or expansion.
• Performs other duties as assigned.

Education:

• Required: Bachelor's Degree

Experience:

• Required: 3 Years