Patient Experience Program Lead

Cedars-Sinai; Los Angeles (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Cedars-Sinai is seeking a Program Administrator to plan and manage the day-to-day operations of the Patient Experience program, making independent decisions to meet objectives and standards.

The role focuses on developing procedures and processes to improve patient satisfaction and service delivery within the healthcare setting in Los Angeles.

Qualifications

• High School Diploma or GED (minimum).
• Bachelor's Degree or equivalent experience preferred.
• Three (3) years of project support experience required.

Responsibilities

• Plan, implement and administer the day-to-day operations of the program.
• Independently make decisions related to program administration.
• Help plan, develop and implement program objectives, procedures, processes and standards.

Skills

Project coordination

Education

Bachelor's degree or equivalent experience

Job description

Job Description

Come join our team!

The Patient Experience Program Administrator is responsible for planning, implementing and administering the day-to-day operations of a recognized program. The Program Administrator independently makes decisions related to program administration. They help plan, compose, develop, and implement program objectives, procedures, processes, and standards.

Qualifications

Qualifications:

• High School Diploma/GED (minimum).
• Bachelor's Degree or equivalent experience preferred.
• Three (3) years of project support experience required.