Program Coordinator – Home Delivered Meals & Paratransit

Self-Help For The Elderly; San Francisco (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Self-Help For The Elderly in San Francisco, CA is seeking an administrator to coordinate the Home Delivered Meals Program and DAAS Transportation. You will manage program operations, maintain records, and ensure timely service for seniors and clients.

The role requires a bachelor’s degree in business or related field, two years of supervisory experience, and experience serving the elderly and disabled. Proficiency in MS Office and Internet, plus a valid CA driver license and insurance, are

Qualifications

• Bachelor’s degree in Business Administration, Psychology or Human Services related field.
• Two years of supervisory experience.
• Two years of experience working with the elderly and disabilities.
• Must be bilingual in English and Chinese.
• Proficient in MS Office and the Internet.
• Must have and maintain a valid CA driver license and automobile insurance.

Responsibilities

• Coordinates the Home Delivered Meals Program and DAS Transportation Program, providing quality service by phone and email.
• Coordinates and/or performs assessments, surveys, evaluations, and follow-up for HDM and Paratransit participants.
• Enters trip bookings, generates manifests and compiles reports in Trapeze; ensures on-time group van service for DAS passengers.
• Supervises and evaluates the Transportation Dispatcher and Group Van driver; provides counseling as needed.
• Implements and coordinates in-service training for group van drivers to meet Paratransit requirements.
• Develops filing system and maintains service and client records; prepares invoices and reports.
• Attends meetings and trainings as requested by funding sources and related organizations.
• Handles vehicle administrative matters such as registration, insurance, placard application, etc.
• Develops resources to support program operation and advises on vehicle utilization and maintenance.
• Assists in program activities as needed.
• Performs other duties as assigned.

Skills

Supervisory experience

Bilingual English/Chinese

Education

Bachelor’s degree in Business Administration or related field (or Psychology / Human Services)

Tools

MS Office

Internet

Job description

Self-Help For The Elderly in San Francisco, CA is seeking an administrator to coordinate the Home Delivered Meals Program and DAAS Transportation. You will manage program operations, maintain records, and ensure timely service for seniors and clients.

The role requires a bachelor’s degree in business or related field, two years of supervisory experience, and experience serving the elderly and disabled. Proficiency in MS Office and Internet, plus a valid CA driver license and insurance, are