HDM Operations Supervisor - Home Delivered Meals

Self-Help For The Elderly; San Francisco (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Self-Help For The Elderly is seeking a Home Delivered Meals Coordinator in San Francisco, CA to oversee the HDM Distribution Center and daily operations of the program.

The role requires a Bachelor's degree in a related field, two years of supervisory experience, and bilingual English/Chinese. You’ll manage client data, staff rosters, and meal logistics while maintaining compliance and reporting requirements.

Qualifications

• Bachelor's degree in a related field is required
• Two years of supervisory and program operation experience preferred
• Strong interpersonal, communication, and organizational skills
• Bilingual in English and Chinese is required
• Proficiency in MS Office and Internet tools is expected
• Valid CA driver’s license and automobile insurance per agency policy

Responsibilities

• Coordinates and supervises daily operations of the Home Delivered Meals Program
• Manages consumer assessments, surveys, and referrals; updates client data
• Prepares and maintains the employee roster for meal deliveries
• Provides quality service to clients and refers to other departments as needed
• Supervises staff; conducts counseling and guidance
• Issues orders to caterers/vendors for meals and related items
• Maintains filing system, service records, and data for reporting
• Represents the agency at meetings, audits, and community events
• Intakes new clients according to CA Get Care waitlist priorities
• Develops outreach strategies and materials for the target population
• Ensures timely delivery of hot meals and supplies to sites
• Submits invoices and receipts for payment processing
• Conducts regular staff meetings and trainings
• Develops resources for program operation and improvements
• Supports fundraising activities and other duties as assigned
• Performs other duties as needed

Skills

Interpersonal skills

Communication skills

Organizational skills

Bilingual English/Chinese

Team supervision

Education

Bachelor's degree in Business Administration, Psychology, or Human Services

Tools

MS Office

Internet

Job description

Self-Help For The Elderly is seeking a Home Delivered Meals Coordinator in San Francisco, CA to oversee the HDM Distribution Center and daily operations of the program.

The role requires a Bachelor's degree in a related field, two years of supervisory experience, and bilingual English/Chinese. You’ll manage client data, staff rosters, and meal logistics while maintaining compliance and reporting requirements.